Hi Nigel,
Thank you for your 3-star review. We're glad to hear that the delivery went smoothly.
Once you have the chance to test the product, we'd love to hear your feedback. If there’s anything you need or any questions you have, feel free to reach out!
Best regards,
The LifeLab Ltd Team.
“The product turned up very quickly which was great however, I am still awaiting some documentation and a response to an email I sent hence the 3 stars.”
Hi Sharon,
Thank you for placing your order & for leaving this review.
We haven't received an email from yourself requesting any documentation.
If you still require the documentation, feel free to reach out to us.
Kind Regards,
Jack
Unit D, Evolve @ Vision Park,
Bell Way,
Burnley,
BB12 0BS
T: (+44) 01282 613364
“Some competetive pricing, fast delivery and good customer service, in particular from Sam.
Information on back ordered stock could be more clearly shared with the customer, particularly when an order is paid in full. The 'order has shipped' email and the delivery paperwork imply all stock was shipped, when we were actually short of items.”
Thank you for your constructive 3-star review! We're glad to hear that you found our pricing competitive, enjoyed fast delivery, and had a positive customer service experience, especially with Sam.
We sincerely apologize for any confusion regarding back-ordered items. We appreciate your feedback about the communication and will work on making it clearer in the future to enhance the overall experience for our customers. Your insights are invaluable to us as we continuously strive to improve.
If there's anything more you'd like to discuss or if you have further suggestions, please don't hesitate to reach out. We hope to serve you better next time!
Best,
The LifeLab Ltd Team
Hello Rollin.
Thank you for reaching out! We understand that ordering through PayPal can sometimes be tricky, and we’re here to help. If you have any specific issues, feel free to share, and we’ll guide you through the process.
Regarding the quality of our supplements, we take great pride in sourcing only the best ingredients and maintaining high manufacturing standards. We encourage you to check out our customer reviews and testimonials on our website, which reflect the experiences of many satisfied users.
If you have any other questions or need further assistance, don’t hesitate to ask. We're here to support you on your health journey!
Best Wishes..
The LifeLab Supplements Team.
“Your review arrived a week before the product arrived - it arrived 4 May . The box was split and retaped by Australia Post but still some powder was loose in the crushed corner which was still open to the air . I suggest some padding inside the box would have provided safer transit - it was loose in a spacious box”
“Tutto bene ad eccezione della spedizione. Infatti non ho ancora ricevuto quanto ho ordinato e non so quando lo ricevr? . Si consiglia vivamente di non utilizzare le poste italiane massimamente inefficienti. Tulle le consegne da e-bay o amazon sono realizzate in tempi assai brevi perch? utilizzano compagnie italiane private quali SDA o Bartolini e simili ...”
“Blackburn Distributions were helpful and the shipment was fast. Although the product gave me a bad case of acne (cystic acne). I stopped using the product, and the acne was gone, although now I have a lump on my forehead that hasn't eased down. I know that most companies source from China, but I have NEVER had acne from any product sold by, say Bodybuilding.com or Powder City. I believe that, as far as customer service, they are solid. But there products as not of good quality.”
