Thank you so much for your wonderful 5-star review! We're delighted to hear that you appreciated our service and experienced quick delivery.
At LifeLab Ltd, we strive to provide an exceptional experience for our customers, and your feedback is a fantastic encouragement for our team. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best wishes,
The LifeLab Ltd Team.
“The product turned up very quickly which was great however, I am still awaiting some documentation and a response to an email I sent hence the 3 stars.”
Hi Sharon,
Thank you for placing your order & for leaving this review.
We haven't received an email from yourself requesting any documentation.
If you still require the documentation, feel free to reach out to us.
Kind Regards,
Jack
Unit D, Evolve @ Vision Park,
Bell Way,
Burnley,
BB12 0BS
T: (+44) 01282 613364
Thank you so much for your fantastic 5-star review, Christine! We're thrilled to hear that you found the ordering process easy and that your goods arrived promptly.
At LifeLab Ltd, we strive to provide a seamless experience for our customers, and your feedback truly motivates us to keep delivering our best. If you ever need assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!
Best wishes,
The LifeLab Ltd Team.
Thank you so much for your amazing 5-star review, Amanda! We're absolutely delighted to hear that you consider our service unmatched.
At LifeLab Ltd, we pride ourselves on delivering exceptional experiences, so your kind words truly inspire us to keep doing our best. If there's anything more we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best wishes,
The LifeLab Ltd Team
Thank you so much for the fantastic 5-star review, Louise! We're thrilled to hear that you had a smooth ordering process and enjoyed our fast delivery.
At LifeLab Ltd, we aim to make your experience as effortless as possible, so your feedback truly brightens our day! If you have any questions or need assistance in the future, please feel free to reach out. We can't wait to serve you again soon!
Best wishes,
The LifeLab Ltd Team
Thank you for your wonderful 5-star review! We're delighted to hear that you found our website easy to navigate and that your ordering and delivery experience met your expectations.
At LifeLab Ltd, we prioritize efficiency and customer satisfaction, so your feedback truly means a lot to us. If you have any questions or need assistance in the future, don’t hesitate to reach out. We're here to help and look forward to serving you again soon!
Best wishes,
The LifeLab Ltd Team
Thank you so much for your fantastic 5-star review, Maya! We're thrilled to hear that you had a positive experience with our fast service and great prices.
At LifeLab Ltd, we strive to provide efficiency and value to all our customers, and it’s wonderful to know that we hit the mark for you. Your support means a lot to us!
If you have any questions or need assistance in the future, don’t hesitate to reach out. We can’t wait to serve you again soon!
Best regards,
The LifeLab Ltd Team
Hi Sian,
We are sorry to hear about the slight delay in the order.
We can see the order was delivered on the following working day, after the date we had notified regarding the despatch (see image).
We apologise if there were any miscommunications, however, we're glad this issue was resolved.
Thank you for your amazing 5-star review, Igo! We're so glad to hear that you enjoyed our product, found it to be a great price, and experienced smooth delivery.
At LifeLab Ltd, we strive to combine quality and affordability, and your feedback reaffirms our commitment to our customers. If you have any questions or need support in the future, please don't hesitate to get in touch. We look forward to serving you again soon!
Best regards,
The LifeLab Ltd Team
“Some competetive pricing, fast delivery and good customer service, in particular from Sam.
Information on back ordered stock could be more clearly shared with the customer, particularly when an order is paid in full. The 'order has shipped' email and the delivery paperwork imply all stock was shipped, when we were actually short of items.”
Thank you for your constructive 3-star review! We're glad to hear that you found our pricing competitive, enjoyed fast delivery, and had a positive customer service experience, especially with Sam.
We sincerely apologize for any confusion regarding back-ordered items. We appreciate your feedback about the communication and will work on making it clearer in the future to enhance the overall experience for our customers. Your insights are invaluable to us as we continuously strive to improve.
If there's anything more you'd like to discuss or if you have further suggestions, please don't hesitate to reach out. We hope to serve you better next time!
Best,
The LifeLab Ltd Team
Thank you for your fantastic 5-star review, Stephen! We're thrilled to hear that you found our product to be of high quality and that you enjoyed great prices and fast delivery.
At LifeLab Ltd, we are committed to providing the best for our customers, and your feedback truly motivates us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We can't wait to serve you again soon!
Best wishes,
The LifeLab Ltd Team
Hi Philip, We understand your frustration regarding the emails. We send updates to keep our customers informed, but we respect your preferences. You can easily unsubscribe from our mailing list using the link at the bottom of our emails. If there's anything else we can assist you with, please let us know. ]Best regards LifeLab Ltd
“One of the best BULK powder companies in Europe, the magnesium is spot on, hot on the tongue is always a sign of quality mag. i got glycine, glycosamine, mag, msm from Life labs, i would of gotten my collagen peptides but they don't carry a type 2 collagen peptide, Hoping they add this to their range.
10/10 quality products at an awesome price”
Thank you for your incredible 5-star review, Wesley! We’re thrilled to hear that you rank us among the best bulk powder companies in Europe and appreciate your kind words about our magnesium and other products.
Your feedback regarding the type 2 collagen peptide is valuable to us, and we’ll definitely take it into consideration as we expand our range. We’re committed to providing quality products at great prices, and it’s fantastic to know that you’re enjoying what we offer.
If you have any other suggestions or need assistance, don’t hesitate to reach out. We look forward to serving you again soon!
Best wishes,
The LifeLab Ltd Team
“Products seem really good and reasonably priced. The star being knocked off is because some of the products came with scoops and some didn’t. Regardless, the recommended dosage for a product may be, for example, 1,000mg - 3,000mg per day but the scoop was for 330mg, so doesn’t easily mean I can scoop out 3,000mg. Would be better if the scoop was a 1,000mg scoop.”
Thank you for your thoughtful 4-star review, Lauren! We truly appreciate your feedback about the product quality and pricing, and we're glad to hear you’re enjoying our offerings.
We understand your concerns regarding the scoops and the dosage measurements, and we’ll be sure to take your comments into account as we continue to improve our products. Your insights are invaluable to us as we strive to enhance the experience for all our customers.
If you have any other questions or suggestions, please feel free to reach out. We look forward to serving you again soon!
Best regards,
The LifeLab Ltd Team
Thank you so much for your amazing 5-star review, Anne! We truly appreciate your feedback and are delighted to hear that you found excellent value in our product while enjoying its quality.
At LifeLab Ltd, we are committed to providing great products at an accessible price point, and it’s wonderful to know that our efforts have resonated with you. Your satisfaction is our top priority, and your kind words inspire us to keep delivering the best.
If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best wishes,
The LifeLab Ltd Team
Thank you so much for your fantastic 5-star review, Kamil! We genuinely appreciate your kind words and are thrilled to know that our service met your expectations with timely and complete delivery.
At LifeLab Ltd, we always aim to provide a seamless experience for our customers, and it’s wonderful to hear that our efforts resonated with you. Your feedback encourages us to continue delivering excellent service.
If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The LifeLab Ltd Team
“Life Lab offers a fast service and seems efficient. My problem is that the Size 0 capsule maker I bought is very poor in use compared to the Wananfu 000 capsule maker I already have. There is a poorly designed spreader, and the tamper is difficult to locate correctly, whereas the Wananfu machine is reliable, easy in use, has a well designed spreader and tamper and one can make many many more capsules at one go than with this tiny machine. I found it to be as much trouble to make just a very few capsules as it is to make 100 with the Wananfu. The Life Lab capsule maker tends to crush and split the capsules, which are rather brittle. Again, I have never encountered an issue with brittle capsules before. I would not recommend the products and I would not buy again. I wish I could return it but I have used it, albeit I will not ever use it again. It will go in the bin.”
Hello,
Thank you for submitting your review.
In regards to the capsule machine, Size 000 capsules will not work in a Size 0 capsule machine. This is potentially why you may have been having issues.
We apologise for any inconvenience and we will be more than happy to refund this order.
Kind Regards,
LifeLab Supplements
Thank you so much, Andrzej, for your incredible 5-star rating of LifeLab Ltd! We truly appreciate your support and are thrilled to hear that everything went quickly and smoothly for you. We are constantly striving to provide a seamless and efficient experience for our valued customers like yourself. Your feedback motivates us to keep up the good work. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out. Thanks again for choosing LifeLab Ltd!
Dear Lorraine,Thank you so much for taking the time to give LifeLab Ltd a fantastic 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a great experience with us.
We're delighted that you found our supplement to be great, and we understand the importance of quick delivery. We strive to provide our customers with top-notch products and a seamless purchasing process, including speedy shipping.
Once again, thank you for your kind words and for choosing LifeLab Ltd. We hope to serve you again soon!
Best regards,
Thank you so much for showering us with a fantastic 5-star rating for LifeLab Ltd! We highly appreciate your continued support and loyalty.
We take great pride in providing our customers with top-notch products, so we're thrilled to hear that you find them to be the best on the market! Additionally, we're delighted that our delivery service met your expectations in terms of speedy delivery.
Once again, thank you for being such a loyal customer. We genuinely value your feedback and look forward to serving you with excellence in the future.
With warmest regards,
The LifeLab Ltd Team
