“so service on the whoe was pretty good, they did however sell me something that wasnt even in stock. also the ites came in two seperate deliveries which was not ideal and I wasnt told about it so it messed up my production. but its good to find a company that sells these items in smaller quantities. customer service was appologetic so i would use them again.”
Thank you for your thoughtful 4-star review, Jayne! We're pleased to hear that you found our overall service good and that our smaller quantities are a plus for you.
We sincerely apologize for the stock issue and the separate deliveries that disrupted your production. We appreciate your patience and understanding as we worked to resolve these matters. Your feedback is essential in helping us improve, and we would be delighted to serve you again!
Best wishes,
The LifeLab Ltd Team.
Thank you for your thoughtful 4-star review, Geoffrey! We're pleased to know that you found our service fast, efficient, and good value.
We appreciate your feedback regarding the ingredient information labels, and we apologize for any inconvenience they may have caused. Your comments are invaluable to us as we continually strive to improve our products and services. If you have any other insights or need assistance, please don't hesitate to reach out. We look forward to serving you again!
Best wishes,
The LifeLab Ltd Team.
“Products seem really good and reasonably priced. The star being knocked off is because some of the products came with scoops and some didn’t. Regardless, the recommended dosage for a product may be, for example, 1,000mg - 3,000mg per day but the scoop was for 330mg, so doesn’t easily mean I can scoop out 3,000mg. Would be better if the scoop was a 1,000mg scoop.”
Thank you for your thoughtful 4-star review, Lauren! We truly appreciate your feedback about the product quality and pricing, and we're glad to hear you’re enjoying our offerings.
We understand your concerns regarding the scoops and the dosage measurements, and we’ll be sure to take your comments into account as we continue to improve our products. Your insights are invaluable to us as we strive to enhance the experience for all our customers.
If you have any other questions or suggestions, please feel free to reach out. We look forward to serving you again soon!
Best regards,
The LifeLab Ltd Team
Thank you Lindyann for taking the time to leave us a 4-star rating! We appreciate your feedback and are glad that you found it easy to place your order with us.We apologize for any inconvenience caused by the delay in receiving your items. We understand that you paid for next day delivery and had to wait for two days. We sincerely apologize for the delay and any inconvenience it may have caused.
But we want to take this opportunity to express our gratitude for your loyalty as a customer. Your support means a lot to us, and we're committed to continuously improving our services to provide you with a better experience.
Thank you again for choosing LifeLab Ltd. We look forward to serving you again soon!
Dear Phil,Thank you so much for awarding LifeLab Ltd with a fantastic 4-star rating! We greatly appreciate your feedback. We're thrilled to hear that you are satisfied with your purchase.
We apologize for any delay in the postage, but we're glad you found our products to be reasonably priced. Your satisfaction is very important to us, and we assure you that we are continually working on improving our delivery services for a smoother experience.
We are grateful for your support and are thrilled to know that you would choose our services again. Should you have any other feedback or require further assistance, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The LifeLab Ltd Team
“Products are a good price and seem really good quality. I am trying them for the first time so will know more in a few months.
I paid for next day delivery with DPD and didn't hear anything for a few days (it was a on a weekend so I expected something late Monday).”
Dear Gillian, Thank you so much for your 4-star rating of LifeLab Ltd. We truly appreciate your feedback and are delighted to hear that you find our products to be of good quality and reasonably priced. We hope they meet all your expectations as you continue to try them out.
We apologize for the delay in communication regarding your next day delivery with DPD. As it was a weekend, there might have been a slight delay in processing and updating the status of your delivery. Please rest assured that we are continuously working to improve our communication systems and ensure prompt notifications for future orders.
Once again, we appreciate your support and look forward to serving you again in the future.
Best regards,
LifeLab Ltd.
Dear Sian,Thank you so much for your 4-star rating and taking the time to share your experience with LifeLab Ltd. We truly appreciate your feedback!
We are thrilled to hear that you are pleased with the caffeine powder you ordered. We agree that it can be a versatile addition, whether enjoyed in water or added to smoothies or other drinks. Your satisfaction is of utmost importance to us, and we are delighted that the taste met your expectations.
Additionally, we are glad that our delivery service was timely, ensuring that your order arrived promptly.
Thank you once again for choosing LifeLab Ltd. We value your support and hope to serve you even better in the future.
Best regards,
LifeLab Ltd
Dear Mark,Thank you so much for taking the time to rate LifeLab Ltd. with four stars. We appreciate your feedback and are thrilled to hear that you found our ordering process quick and easy. We also strive to offer competitive prices to ensure our customers get the best value for their money.
Your kind words and willingness to use our services again truly mean a lot to us. We look forward to serving you in the future and providing you with the same level of convenience and affordability.
Thank you once again for choosing LifeLab Ltd.
Best regards,
LifeLab Supplements
Dear Craig,Thank you for your fantastic 4-star rating of LifeLab Ltd. We appreciate your feedback and are delighted to hear that you had a positive experience with us.
We understand that the item you ordered was temporarily out of stock, and we apologize for any inconvenience this may have caused. However, we are pleased to know that our great communication kept you well informed about the expected delivery.
Your satisfaction is our top priority, and we are committed to providing you with the best service possible. Once again, thank you for choosing LifeLab Ltd, and we look forward to serving you again in the future.
Best regards,
LifeLab Supplements
Thank you so much for your kind 4-star rating of LifeLab Ltd. We truly appreciate your feedback and are delighted to know that you had a positive experience with us. We take pride in ensuring prompt delivery and offering fair prices to our valued customers, just like you.
Once again, we are extremely grateful for your support and hope to serve you even better in the future.
Warm regards,
LifeLab Ltd.
“The ordering process ran smoothly and the product I ordered was well packaged and good quality. My only slight qualm was in not being updated on the delivery side of things - it took slightly longer than I expected, but not to the point where I needed to chase.”
Dear Deborah,Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and we're delighted to hear that your experience with LifeLab Ltd went smoothly.
We're thrilled to know that the ordering process was seamless for you and that the product you received was well-packaged and of good quality. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations in these aspects.
We apologize for any inconvenience caused by the delayed delivery and the lack of updates. We understand that waiting longer than expected can be frustrating, and we appreciate your understanding. We're continuously working to improve our delivery process to ensure a smoother experience for our valued customers like yourself.
Thank you again for your support and for choosing LifeLab Ltd. We look forward to serving you again in the future.
Warmest Regards,
The LifeLab Ltd Team
“Very efficient delivery and giving great results. The only issue is it is difficult to close the re-sealable pack. Very difficult to line up correctly.”
Thank you, Andrew, for your four-star rating of LifeLab Ltd. We greatly appreciate your feedback and are thrilled to hear that our delivery was very efficient and our products are giving great results. We apologize for the inconvenience caused by the difficulty in closing the re-sealable pack. We understand that it can be frustrating to line it up correctly. Rest assured, we have taken note of this issue and will work towards improving it. Thank you for bringing it to our attention. We hope to exceed your expectations in the future.
“Very prompt service. I find the website a little irritating with the chat window popping up immediately and obscuring the area I want to use to order.”
“I ran into a couple issues, but the Customer service was very responsive and worked with me to the best of their abilities to resolve the problems. I will be ordering from them again!”
“Blackburn Distributions were a simple and effective no frills operation and they were not penalizing northern Scotland north of Arbroath in the same way as many other carriers. Thanks Folks!!!”
