Living with Birds Reviews

Name: Living with Birds
Address: Wealden Forest Park, Herne Common, Herne Bay, Kent
Rating: 4.86

4.9 Rating 1,581 Reviews

97 %

of reviewers recommend Living with Birds

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Phone:

0800 072 0130

Email:

help@livingwithbirds.com

Location:

Wealden Forest Park,
Herne Common,
Herne Bay
Kent
CT6 7LQ

Living with Birds 5 star review on 16th May 2025

Mr David Hilling

Living with Birds 5 star review on 10th May 2025

Mr Graham Eastwood

Living with Birds 5 star review on 3rd May 2025

Mrs. Stephanie Irvine

Living with Birds 5 star review on 25th April 2025

Mr Ian Knight

Living with Birds 5 star review on 21st April 2025

Anonymous

Living with Birds 5 star review on 16th April 2025

Mrs. Jean Sargent

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be warned, the feeder does not come attached to the chain. Whilst the attachment is a good idea you need to have very strong fingers!”

Helpful Report

Posted 1 week ago

“Have bought from you for many years & I really like the products. But on several occasions after placing an order, I receive a voucher for free delivery which is not applicable after ordering. Not good customer relations.”

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Posted 4 months ago

“The order I placed recently was delivered, on a Sunday, to the wrong address, where there was no-one present. The courier, rather than re-delivering the following day, returned the order to Living With Birds . I reported this on your on-line chat and was told that the parcel was due to be delivered the following day, despite the message on the courier's tracking site that it was being returned. The following day I tried to contact you by e-mail but this did not get a response. Finally I telephoned, and my order was re-sent the following day - but also to the same wrong address! This time, someone was in and able to receive it. Luckily, the 'wrong address' is very close and happens to be my in-laws family business. They often get deliveries for us and it is very hard for them to determine, in the course of a busy day, if the delivery is for them or not. I'm very happy that you were able to replace my order quickly, but disappointed that my order is frequently delivered to the business nearby. I realise that the addresses of the properties are similar, but we need to impress on the courier the necessity to deliver to the correct location. A delivery on a Sunday should be avoided. As ever, the quality of the goods was excellent, but the packaging is often on the point of falling apart once it arrives. I know the boxes are heavy but they should be capable of lasting through the delivery process. Maybe stronger boxes and/or handling guidelines for couriers.”

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Posted 6 months ago

“We have been loyal customers of Living With Birds for years, but please see packaging review below!”

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Posted 7 months ago

“After 2 days 2 wires were prised off the peanut holder. but I managed to fix that, Also I tried to order some peanuts yesterday but could not access your site, I even changed my password but no luck.”

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Posted 11 months ago

Good afternoon Mr Aspin, I'm very sorry to hear about these issues. I will get in touch shortly to see how I can help. Kind regards, Ben

Posted 11 months ago

“Review about the hanging chain and feeder pod…”

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Posted 11 months ago

“Great company to deal with. Will buy again but not the so called starling resistant suet feeder.”

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Posted 11 months ago

“Service was great and products are loved by the birds. Sent a message to ask a question though and I have not had a response, shame.”

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Posted 11 months ago

Good morning Miss Miles, It looks like we did reply but it may not have reached you! I will give you a call shortly to see how I can help. Kind regards, Ben

Posted 11 months ago

“Good service but we made the mistake of buying an over-hyped, poor quality product from them”

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Posted 1 year ago

“Well now - your product service is very good. It seems your product, the butter, is also very good. When I left some in a plastic saucer on the decking outside my patio doors, viewable from my workplace at the table, it was wolfed up greedily... by a pair of magpies and a mother and young pigeon. I hung the feeder, loaded, in the apple tree without the slightest bit of interest shown by any small jobs.”

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Posted 1 year ago

“Hello The ordering and postage process was good thank you (however it wasn’t free postage for an order of £12.99 as advertised) I installed this 2 weeks ago. Sadly the birds haven’t come to visit , even though I have it hanging up at around 2m height away from any dangers. So I’m left with hoping they will come and visit, otherwise I have feeder and 8 refills sitting in a box that won’t be used :( Also the seal on one of the refills was broken so I had to freeze that so it doesn’t go off. All in all it seems like a nice idea and the advertising videos show promise so I’m still hopeful that I will be getting some birds on it.”

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Posted 1 year ago

Good afternoon, I'm sorry to hear that. I will give you a call shortly to discuss this with you. Kind regards, Ben

Posted 1 year ago

“O.K. but -- no birds have touched it since I installed it ! And it is close to another fatball hanger which they use all the time...and I have bluetits in the garden. NB: The very next day , I discovered that it was now being used ! By whom I am not yet sure.”

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Posted 1 year ago

Good afternoon, I'm sorry to hear that - I'll give you a call shortly to offer some suggestions on how to get your birds feeding! Kind regards, Ben

Posted 1 year ago

“Service was great with quick delivery. However, the birds won't touch the feeder. I've tried several ways of attracting them but no go. I would like some advice please.”

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Posted 1 year ago

Good afternoon Mrs Anderson, I will give you a call shortly with some advice! Kind regards, Ben

Posted 1 year ago

“Been up 2 weeks but no takers yet.”

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Posted 1 year ago

Good afternoon Ms Holland, I'm sorry to hear that the birds in your garden have not yet taken to the Flutter Butter you've put out. I'll give you a call shortly with some suggestions. Kind regards, Ben

Posted 1 year ago

“I have since received a very quick response on how I might get the birds on the feeder and that is to scratch the surface. Let’s hope this works Bit disappointed to be honest. We had food out for the birds but removed the cheap fat balls when this arrived. Unfortunately not one bird has been anywhere near it. It's in a tree where the birds know there's food and away from predators so I don't understand why they are not coming. I've fed the birds for years and always had a huge array of different species. The item itself is very well made and of good quality food.”

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Posted 1 year ago

Good afternoon, I'm sorry to hear that your birds have not yet taken to your Flutter Butter. I will give you a call shortly to see what I can suggest. Kind regards, Ben

Posted 1 year ago

“I am sorry to say that the birds dont seem to like the butter ball I ordered from you. I am hoping if I leave it on the tree they will eventually eat it. I am so Disappointed with this. I was hoping all the garden birds would come and have a feed.”

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Posted 1 year ago

Good morning Mrs Brown, I'll give you a call shortly to offer some suggestions on how we can get your birds feeding Flutter Butter! Kind regards, Ben

Posted 1 year ago

“Beautifully packaged and arrived quickly. So far the birds are ignoring it though, opting for a fat block or fat balls. Might see uptake when nesting begins…”

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Posted 1 year ago

“The food looks great and am happy with it and feeder but sadly birds don’t use it. Hanging with other feeders in tree branches but they ignore it. Using the spread on stale bread for blackbirds on the ground.”

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Posted 1 year ago

Good afternoon Mrs Pearson, I'm sorry to hear that that the birds have not yet started to feed from your Flutter Butter. It can sometimes take a while for birds to get used to a new feeder or food. Sometimes birds will feel comfortable and start eating straight away. However, it can take a few days, or even weeks in some cases. I'll give you a call shortly to offer some suggestions on how we can get your birds feeding! Kind regards, Ben

Posted 1 year ago

“When you emailed me to say the order had been accepted, you stated that a further email would follow with tracking details. That "further email" did not arrive and the delivery did not arrive next day as ordered. I replied to your email stating this, but recieved no response. The following morning I found the delivery in the yard, where it had either arrived very early in the morning or late the previous night. It was left in the open despite being labelled "leave under cover". I have no idea which carrier you used, but in my experience DPD is the only reliable courier. Having said all that, the product is fine.”

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Posted 1 year ago

Dear Mr Peeling, I'm so sorry to hear about your recent delivery. I'll give you a call straight away to discuss what's gone wrong here. Kind regards, Ben

Posted 1 year ago

“Ordered 2 bags of Niger seeds, but have just opened second bag and it’s chopped peanuts or something else. Rather annoying.”

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Posted 1 year ago

Dear Mrs Martin, I'll give you a call straight away to discuss how we can fix this for you. Kind regards, Ben

Posted 1 year ago

Living with Birds is rated 4.9 based on 1,581 reviews