Luxe Emporium Reviews

Name: Luxe Emporium
Address: Cobalt 3.1, Newcastle Upon Tyne, United Kingdom
Rating: 4.41

4.4 Rating 307 Reviews

84 %

of reviewers recommend Luxe Emporium

4.4

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5

Luxe Emporium 5 star review on 27th May 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item not arrived”

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Posted 9 months ago

“Unfortunately i am disappointed in the quality of the ring i have bought . Customer care - unsatisfactory i have emailed twice to ask for info on return/refund - i havent had a reply / response .”

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Posted 10 months ago

“I still havent received my order and I ordered over a week ago.”

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Posted 11 months ago

“Don’t recommend”

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Posted 11 months ago

“AVOID AT ALL COSTS! Ordered 2 ring sets to see which fit and looked better and closest to my original rings. Spent £200 to be told that I am unable to return these. No where did it state this on the website. They have offered a gift voucher for the second set not required and now just ignoring all of my emails when I’ve asked for return labels. Appalling company, poor quality jewellery.”

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Posted 1 year ago

“I am writing to express my concern regarding I have not yet received my order, which I placed over a month ago. Despite multiple attempts to contact customer service via email, I have yet to receive a response. The customer service is not very good.”

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Posted 1 year ago

“My ring arrived with a stone missing. I have emailed the contact address twice and no one has come back to me.”

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Posted 1 year ago

“Still waiting on a refund ring s too small 2 weeks on no phone number to contact not good”

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Posted 1 year ago

Luxe Emporium is rated 4.4 based on 307 reviews