Luxe Emporium Reviews

Name: Luxe Emporium
Address: Cobalt 3.1, Newcastle Upon Tyne, United Kingdom
Rating: 4.41

4.4 Rating 307 Reviews

84 %

of reviewers recommend Luxe Emporium

4.4

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5

Luxe Emporium 5 star review on 27th May 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a ring which is beautiful but had to email for an update have to say they were great got back to me and sent me a free gift”

Helpful Report

Posted 4 days ago

“Can’t really say much as had a problem not ur fault with my rings … But ur way of letting me know what’s going on is brilliant thanks .”

Helpful Report

Posted 1 month ago

“Quick and easy service - however one of my rings did not fit and I have returned via tracked Royal Mail. Heard nothing from Luxe yet re my exchange request.”

Helpful Report

Posted 1 month ago

“Hi I haven’t received my order sorry I ordered on the 20th March I have emailed as this is a gift once I receive it I will gladly leave a comment I can’t wait for the 2 rings to come”

Helpful Report

Posted 2 months ago

“I'm really pleased with my rings but disappointed I haven't had confirmation or have received my free clove silver & black bracelet.”

Helpful Report

Posted 2 months ago

“The ring is absolutely beautiful however the hassle of sending the ring back because it’s a different size and waiting a long time just seem too much.”

Helpful Report

Posted 3 months ago

“Bit disappointed with my purchase as one of the gems fell out and I only wear them at weekends and take them off for washing hands etc. Only have them 8 weeks”

Helpful Report

Posted 3 months ago

“The ring arrived quickly and I was in two minds whether to leave review. I can see the business is run by two young ladies and am hesitant about leaving less than positive one. However, whilst the ring is fine - I would be very disappointed if I had paid full price and think given you can get some exactly the same on Aliexpress for £8, infact exactly the same rings, I do wonder where these are being sourced from. You get what you pay for but these rings seems to be over priced for what they are and even at the reduced £25 I was expecting something a little better. I unfortunately would not rebuy.”

Helpful Report

Posted 4 months ago

“Impressed with purchase, just hope they stay has bright and sparkly. Previous purchases are now really dull no sparkle at all”

Helpful Report

Posted 8 months ago

“Nice ring but waited Iver a month for it to arrive”

Helpful Report

Posted 8 months ago

“Delivery time took 2 weeks but on there website it says 2-4 days shipping?? Otherwise ring not bad!”

Helpful Report

Posted 8 months ago

“The item are beautiful I have no problem with them at all , other than make them up to a size 10 so that persons can stack them. When you email people don't look at the hole story as it means you don't have to rely the same thing every time. Plus pass info to clear pay or Klara instead of them having to message me to message you to deal with the issue when people return items.”

Helpful Report

Posted 9 months ago

“Nice rings but unfortunately one of the diamonds are missing from one of them only noticed it after 30 days so didn’t think a return would be accepted, only took it out of the box yesterday :(”

Helpful Report

Posted 1 year ago

Luxe Emporium is rated 4.4 based on 307 reviews