Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 719 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Quality products, but customer service needs improving”

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Posted 4 months ago

“Fast service , good pricing”

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Posted 4 months ago

“Always great customer service, and prices that are on par or cheaper than the big box stores.”

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Posted 4 months ago

“Thank you for letting us in to shop when you were ready to close!”

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Posted 4 months ago

“Easy to purchase and install on-line”

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Posted 4 months ago

“Staff very friendly and courteous”

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Posted 4 months ago

“The folks at Jerseyville ate always quick and knowledgeable!!!! Justin Hill is the best repair man in the area!”

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Posted 4 months ago

“Very helpful and knowledgeable”

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Posted 4 months ago

“Our service man knew what he was doing and was neat and very professional.”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

“Knowledgeable salesman. Easy installation”

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Posted 4 months ago

“Great service.”

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Posted 4 months ago

“We had a great experience at Mark’s Appliance store! We honestly didn’t think we’d find anything in our small price range, but with Brent’s help we found exactly what we were looking for. The customer service we received from Brent was top notch and we will be back to see him when we need more upgrades. 10/10!”

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Posted 4 months ago

“Fair pricing, professional sales department”

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Posted 4 months ago

“I worked with Brent and he was able to meet competitive bids. He also found a few rebates for me.”

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Posted 4 months ago

“Awesome buying experience! I called needing a same day pickup. They listened to what I needed/wanted, recommended a product and had it loaded in our trailer in no time! Excellent customer service!!”

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Posted 4 months ago

“Been a loyal customer over the years. Never been disappointed.”

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Posted 4 months ago

“Jim in service is a gem! helped me with a dishwasher fix the week of Thanksgiving. Such a valuable employee!”

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Posted 4 months ago

“It pays to shop local!!! From the ease of the sale from the no-pressure Abram, the delivery schedule and the guys who made it fit and work!!!! Excellent and the best part is to know if we have issues, we can call them and a local person will be out to fix it.”

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Posted 4 months ago

“Very willing to help. Thank to Kathy for her help too.”

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Posted 4 months ago

Mark's Appliance is rated 4.7 based on 719 reviews