Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 719 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Phenomenal service. Facility was busy when I walked in, Brent let me know he would be with me shortly. Once he got to me, the check out process was a breeze. Answered all my questions and had me in and out!”

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Posted 5 months ago

“We have a dishwasher, washer, and dryer all purchased from Mark’s. We just recently purchased a refrigerator from them. When you purchase from Mark’s you are not only getting a great product from a local business at a reasonable price, but also a life time of service.”

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Posted 5 months ago

“Easy, efficient”

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Posted 5 months ago

“We were waited on quickly, quick purchase, very thorough explanation of the dishwasher we bought. The sales man was very patient and really believes in what he sells. Thank you”

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Posted 5 months ago

“Drew did a great job giving us options on an ice maker.”

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Posted 5 months ago

“Our service man Jacob was very polite and good explaining things that were posiable problems . Ended up desiding on a new appliance, he took care of everything , the whole prosses was very professional and easy . Thank You Jacob”

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Posted 5 months ago

“Very knowledgeable and helpful”

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Posted 5 months ago

“Their prices are very competitive and actually were cheaper than the big box stores!”

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Posted 5 months ago

“About as painless as you could make buying an appliance. Abe was super fast, it was very easy to setup installation, and we left with a warranty and installation for what we were expecting to pay for the dishwasher only. We had excellent service on our washing machine that we didn’t buy at Marks, so we made it a point to buy our next appliance there. I’m glad we did.”

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Posted 5 months ago

“We've utilized Mark's Appliance over the last 20 years for our appliance needs. They are customer focused, friendly and provide a variety of great products and service. Support Local - It's worth it !!”

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Posted 5 months ago

“Tge Best customer service and knowledgeable. Answered all my questions and helped me get the right Appliance for my budget. I will be back.”

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Posted 5 months ago

“Great service!”

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Posted 5 months ago

“Very helpful.”

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Posted 5 months ago

“Great customer service and very easy to work with. Will always look at Mark’s Appliances before going anywhere else.”

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Posted 5 months ago

“Kevin was friendly and handled our dishwasher purchase efficiently. I did my research. Knew what I wanted. It was priced competitively with the big box stores and the install was lined up immediately with email and text follow-ups. Buy local and you get much, much more.”

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Posted 5 months ago

“Connor first came down to check our washer, I had just installed a new pump because of a big leak, put in back together, ran fine but still had a small leak, Connor said washer too old for parts, that’s why we went you folks, good service….Drew got us fixed up….Phil Acton”

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Posted 5 months ago

“Great Products and company backed support for repair of products for home needs. I use them for all kitchen appliance needs.”

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Posted 6 months ago

“Mary was extremely helpful in assisting me with selecting a new washer. She went above and beyond. Great customer service!”

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Posted 6 months ago

“Kevin was very patient and knowledgeable when answering all our questions about the appliances.”

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Posted 6 months ago

“This past week was my 2nd time that I have purchased an appliance from Mark's. Both times that I have shopped their store I found better prices and better customer service (in store salesmen and in home service) than ANY other appliance store that I have shopped at before, hands down better!! Anytime I know of someone who is in the market for any new appliance I tell them to go to Mark's and they will not be disappointed!! Thank you Mark's for being what this world needs as a kind, friendly, professional, and budget caring store that truly cares about their customers and helping in every way possible to meet their needs!!”

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Posted 6 months ago

Mark's Appliance is rated 4.7 based on 719 reviews