Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 719 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Always a good experience at Marks but this visit was exceptional because I had the pleasure of working with Abram Harper. He was so kind and very thorough explaining what I needed to know. about my purchase. He was an all around comfortable person to talk to and you didn’t get the feeling he was just doing a sales pitch. He genuinely cares. He’s definitely a keeper!! Thank you Abe for everything, much appreciated. Debbie Foster”

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Posted 6 months ago

“courteous service!”

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Posted 6 months ago

“I love the new show room! It is spacious and you have the opportunity to see so many appliances. I worked with Brent Husky yesterday and he was great. He was very informative and patient with all my questions. Overall, it was a great experience and I would highly recommend Mark's Appliances to friends and afmily.”

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Posted 6 months ago

“We needed a new refrigerator and worked with Abe. Only 2 models would fit in the space we have and after selecting the one we wanted, Abe was very thorough with all the details regarding delivery, warranties and service. I felt that he just wasn't making a sale but actually cared about our needs. We will be back for other appliances as needed!”

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Posted 6 months ago

“Brent was very helpful in choosing our appliances for our remodel of our kitchen.”

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Posted 6 months ago

“Salesman was very friendly and answered all our questions.”

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Posted 6 months ago

“Justin Hill is a very professional and courteous person Answered texts promptly and arrived at appointments on time. Gave many options as to whether to repair or replace appliance. I give him 6 stars on a five star scale.”

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Posted 6 months ago

“Very pleased with our purchase of a new refrigerator. Got a great price and the delivery was totally professional. They were punctual and knew what they were doing. Total experience was easy and no hassle.”

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Posted 6 months ago

“Thank you. The delivery guys were helpful and timely. Would recommend to others”

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Posted 6 months ago

“Good selection, employees are helpful”

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Posted 6 months ago

“Very friendly..knowledgeable..”

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Posted 6 months ago

“We’re very pleased with Mark’s Appliances and customer service.”

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Posted 6 months ago

“Professional, personable”

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Posted 6 months ago

“Drew was very helpful and respectful. He know the answers to any question without and hesitation. I was very happy and satisfied. Thank you”

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Posted 6 months ago

“The sales staff was very helpful and explained my options, taking into consideration of my needs and views. This is the second household appliance I have purchased here and I highly recommend them.”

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Posted 6 months ago

“Very helpful - and able to get installation quickly”

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Posted 6 months ago

“Todd at Jerseyville location was very nice. He answered my questions and my husband and I are pleased with our purchase.”

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Posted 6 months ago

“The repairman was on time, very personable and did the repair in a short amount of time. He was very informative about the problem and assured us his repair was warranted for one year.”

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Posted 6 months ago

“Always super service.”

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Posted 6 months ago

“The staff is very helpful in picking out the right appliance for your needs. Plus, they deliver when they say they will. That's sort of rare these days, you know, people keeping their word. We have bought several appliances from Mark's since moving to Edwardsville and will continue to do so in the future. Why change from a good thing?”

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Posted 6 months ago

Mark's Appliance is rated 4.7 based on 719 reviews