“Had an issue with a refrigerator being delivered and discovered to be with issues. They made sure to get me a corrected appliance. My customer service experience was excellent.”
“I’ve purchased several items form Marks. Good product, delivery and setup. Installer did chip part of our counter top trim during install but whatever. It happens. Would still recommend this company.”
“Mark's is great to work with. Brent Huskey is my go-to person for appliances! I've had a consistently good experience with every purchase. Installers are professional and clean up when finished. Repair people are professional and knowledgeable. They will also beat any big box store price and of course they are a locally owned business that I will continue to support.. As a Realtor, I have the opportunity to refer clients for appliance purchases, and I always refer to Mark and to Brent.”
“In store service was good. Installation of refrigerator was not the same. When service technician installed, he had to ask for shims from my husband to level. Seems he should have been able to use feet on refrigerator to level it. There was a ding on the left door so a replacement door was ordered. Since installation of the new door, the top left plastic storage bin rubs on the right door when opening and closing. Service technician should have caught that. We need to make a service call for that but have not yet done that.”
“We bought a washer/dryer from Marks a few years ago. Also when we remodeled our kitchen we bought all new appliances from Marks too. Sales was easy but when comes to service we didn’t expect over thirty days to get our dryer fixed. When it comes to washer, dryers and refrigerators these ought to be prioritized above other repairs!!
We couldn’t wait that long so we found another repair shop to fix the dryer. For less than $200 parts and labor we had our dryer working again.”
“Bought a refrigerator @ year ago. Was told it would fit . It did not, but a neighbor came down and after looking at the situation guaranteed me he could fix it. So he sent the delivery men on their way with my old one. The delivery men were very nice; the refrigerator was fitted into the space and it worked fine.”
