Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 720 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The salesman was very helpful.”

Helpful Report

Posted 9 months ago

“Great place to buy appliances. Friendly and knowledge sales people. I like to buy local so will always go there first.”

Helpful Report

Posted 9 months ago

“Excellent service, Scott was professional and knowledgeable. Great inventory and ease of purchasing.”

Helpful Report

Posted 9 months ago

“Great customer service”

Helpful Report

Posted 9 months ago

“Very easy to work with. This is the thrid appliance I purchased from Mark's Appliance and have been very happy each time.”

Helpful Report

Posted 9 months ago

“Service was good. My wife is the one who came in to purchase a new range. She pretty much knew what we wanted after looking on line before coming in. She felt that the salesman could have been more informative on the range which we purchased. We prefer to buy local. Scott Winte”

Helpful Report

Posted 9 months ago

“Abram was very knowledgeable and answered all our questions. If we need any other appliances we will definitely go back.”

Helpful Report

Posted 9 months ago

“Mark and his employees were very kind and helpful.”

Helpful Report

Posted 9 months ago

“Always helpful with great options and prices!”

Helpful Report

Posted 9 months ago

“Everyone was incredibly helpful and worked hard to meet our needs by recommending an appliance which was appropriate for the use and location we described. We highly recommend Mark’s Appliance!”

Helpful Report

Posted 9 months ago

“Excellent advice and delivery and price.”

Helpful Report

Posted 9 months ago

“Very quick and easy discussion and transaction”

Helpful Report

Posted 9 months ago

“We so appreciate Abe and all of the staff at Marks Appliance. They know their products and take time to listen to what you need. One of the things that set them apart from the big box stores is they have their own service department. They service what they sale and if you should have a issue you are not left holding the bag so to speak. A great place to do business.”

Helpful Report

Posted 9 months ago

“Abram was very informative and helped me make a quick decision. The team worked to get our new washer delivered as soon as possible and the delivery and installation were seamless.”

Helpful Report

Posted 9 months ago

“very courteous and answered all questions.”

Helpful Report

Posted 9 months ago

“Everyone at Marks appliance exceeded my expectations. Brent-From taking my order, to getting the delivery scheduled ASAP, and the delivery drivers were both excellent - getting my old freezer up from the basement (it was 57 years old), and finally putting back my basement door ( which had to be removed to get the freezer out). Marks is the Best!!!”

Helpful Report

Posted 9 months ago

“Great customer service!”

Helpful Report

Posted 9 months ago

“Salesperson very knowledgeable on appliances. Very thorough, in answering all questions and concerns.”

Helpful Report

Posted 9 months ago

“My salesperson was very informed about the dishwashers both present and past. How they operated and best practices for optimal performance. He explained how delivery was to work and timing of installation. He greeted me even though he was helping another customer and said he would be with me shortly. This is at least my third purchase and he is the best.”

Helpful Report

Posted 9 months ago

“Fees for delivery and swap out are unrealistically inflated.”

Helpful Report

Posted 9 months ago

Mark's Appliance is rated 4.7 based on 720 reviews