Modelers Central Reviews

Name: Modelers Central
Rating: 4.52

4.5 Rating 501 Reviews

88 %

of reviewers recommend Modelers Central

Company Reviews

Product Reviews

Metrics

4.5

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Modelers Central 5 star review on 24th September 2022

David Purtle

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You always have what I need for my ship model building and it arrives promptly.”

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Posted 1 year ago

“Good business to deal with, quick postage with tracking. They have a good stock of spare parts and extras. As an idea the approx scale could be written as part of the description.”

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Posted 1 year ago

“Your dispatch of orders is fast and efficient. Though Australia Post informed me that my parcel was to be delivered today 16/02/2024 between 9:30 & 11:30AM, then Australia Post informed me that the delivery could not be made, and no one knocked on my door so Australia Post will take my parcel to the nearest Post Office and will inform me when to collect it, Australia Post does this way too much!!!!!!!”

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Posted 1 year ago

“I have been buying model kits, model fittings timbers from Modellers Central for over ten years now and have always been impressed by both the quality of their products and their service. Well done.”

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Posted 1 year ago

Hello Kevin, Thank you so much for your kind words and for being a loyal customer for over a decade! We're thrilled to hear that you've been consistently impressed by the quality of our products and the service provided by our team. It's customers like you who motivate us to maintain our standards of excellence. If you ever need assistance or have any questions, please don't hesitate to reach out. Happy modeling! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Great service. Prompt delivery. Reasonably prices. Can’t believe 12 mm pulleys had to go through customs! Good place to find a variety of small parts. Kept well informed of delivery.”

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Posted 1 year ago

Hi John, Thanks for your positive feedback! We're glad you found our service prompt and reasonably priced. We're sorry for any inconvenience with customs regarding the 12 mm pulleys. We're pleased you found our store a good source for small parts and that you were well-informed about your delivery. If you need anything else, feel free to reach out. Best, Charles Modelers Central Support Team

Posted 1 year ago

“Reliable and prompt service using Postal Service for delivery. Thanks”

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Posted 1 year ago

Hi Nubar, Thank you for your kind words! We're glad to hear that you found our service reliable and prompt, especially with postal service delivery. If you have any further questions or need assistance in the future, don't hesitate to let us know. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Very happy with my purchase as I am redoing my rigging on my model boat”

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Posted 1 year ago

Hi Jason, We're thrilled to hear that you're very happy with your purchase! It's great to know that our products are contributing to the success of your model boat rigging project. If you have any more projects or if there's anything else we can assist you with, feel free to reach out. Happy modeling! Best, Charles Modelers Central Support Team

Posted 1 year ago

“Wide selection of hard-to-find ship model parts and fittings with prompt delivery.”

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Posted 1 year ago

Hi Patrick, Thank you for your feedback! We're glad you found our selection of ship model parts and fittings to be wide and accommodating, especially for those hard-to-find items. It's great to hear that our delivery was prompt as well. If you ever need anything else or have any questions, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Fast effective service!”

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Posted 1 year ago

Hi John, Thanks for your feedback! We're glad to hear that you found our service fast and effective. If you have any other needs or questions in the future, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Excellent quality at very competitive prices. Highly recommended.”

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Posted 1 year ago

Hi Andy, Thank you for your review! We're thrilled to hear that you found our products to be of excellent quality and competitively priced. Your recommendation means a lot to us. If you ever need anything else or have questions in the future, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“I’v always found what I’m looking for at Modelers Central; and their website is easy to use.”

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Posted 1 year ago

Hi Garry, Thanks for your feedback! We're delighted to hear that you've always found what you're looking for at Modelers Central and that you find our website easy to use. If you ever need assistance or have any suggestions for improvement, feel free to let us know. We're here to help make your modeling experience as smooth as possible. Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Great selection of models, and at a reasonable price.”

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Posted 1 year ago

Hey James, We're thrilled you're happy with our selection of models and pricing! It's always fantastic to hear when our customers find something they love at a price that works for them. If there's anything else you're eyeing or if you need any assistance in the future, just let me know. Happy modeling! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Got the handbook and am pleased.”

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Posted 1 year ago

Hi Jan, Fantastic news! We're delighted to hear that you received the handbook and are pleased with it. If you have any questions or if there's anything else you're on the lookout for, feel free to reach out. We're here to ensure your modeling experience with Modelers Central is top-notch. Happy modeling! Charles Modelers Central Support Team

Posted 1 year ago

“Delivery was quick. Product was excellent but building instructions were a little vague.”

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Posted 1 year ago

Hi Robert, Thank you for sharing your experience with us. We're glad to hear that the delivery was quick and that you found the product to be excellent. However, we apologize if the building instructions were not as clear as you had hoped. Your feedback is valuable to us, and we'll certainly take it into account for future improvements. If you need any assistance or clarification while working on your project, please don't hesitate to reach out. We're here to help ensure a smooth and enjoyable modeling experience for you. Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Very fast delivery and as ordered. Will shop again with Modellers Central!”

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Posted 1 year ago

Hi Jose, That's wonderful to hear! We're thrilled that you had such a positive experience with us, from the fast delivery to receiving exactly what you ordered. We look forward to serving you again in the future. If you ever need anything else or have any questions, don't hesitate to reach out. Happy modeling! Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“Excellent response to orders and fast delivery by Australia post. Sometimes the delivery charge of $12 seems high for a small packet. But this could be Australia Post charging.”

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Posted 1 year ago

Hi Graeme, Thank you for your positive feedback! We're delighted to hear that you've had an excellent experience with our order processing and appreciate the fast delivery through Australia Post. We understand your concern regarding the delivery charge, and you're right that it could be influenced by Australia Post rates. We continually evaluate our shipping options to provide the best value to our customers. If you have any further questions or suggestions, feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Charles Modelers Central Support Team

Posted 1 year ago

“My one-stop-shop for all things in tall ships with a huge amount of kits, fittings and wooden planks and a good website as well, all run by very knowledgeable people with fast service.”

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Posted 1 year ago

“Have bought kits from from Modelers Central for several years and have been very pleased with all of the manufacturers. The quality of the kits are well made and easy to build with a bit of patience. Working on the kits provides a pleasant break over the winter months, and the results have gained many compliments from friends and family.”

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Posted 1 year ago

“Received all parts ordered and exactly the size and fit needed.”

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Posted 1 year ago

“Quality parts and tools. Quick shipping. Prices are fair and a pleasure to order from Modelers Central.”

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Posted 1 year ago

Modelers Central is rated 4.5 based on 501 reviews