MYITHUB Reviews

Name: MYITHUB
Address: 17, Coleman Parade, Suite 32, Glen Waverley
Rating: 4.45

4.5 Rating 435 Reviews

86 %

of reviewers recommend MYITHUB

4.5

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300769640

Email:

sales@myithub.com.au

Location:

17, Coleman Parade, Suite 32
Glen Waverley
3150

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MYITHUB 5 star review on 18th November 2020

Jeff N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product, reliable and easy to follow instructions. Good support.”

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Posted 1 year ago

“Update: 5 Stars! The follow-up to my review (below) was prompt and they are addressing their internal processes. They acknowledged that while they couldn't fix StarTrack they could sort their side so addressing is correctly used if manually input. While I eventually received my product (Brateck Motorized Flip Down TV Ceiling Mount) I had to go to the couriers to pick it up myself. Although I had manually put in my shipping address they appear to have used my PayPal address which was my work and closed. I only realised when tracking said delivery missed... All the issues after that are purely the fault of StarTrack's incompetence but My IT Hub should make sure their systems use manually entered addresses rather than defaulting to PayPal supplied.”

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Posted 1 year ago

We sincerely apologize for the inconvenience with your recent order. We are looking into the address discrepancy issue and are committed to ensuring it doesn't happen again. Thank you for your understanding.

Posted 1 year ago

“Great product, thank you!!”

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Posted 1 year ago

“great customer service very quick service and postage”

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Posted 1 year ago

“I'm in South Australia it was a quick delivery and the product works well (RUTX11)”

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Posted 1 year ago

“6 weeks now and still can't use the phone purchased.! Fair trade complaint has been lodged”

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Posted 1 year ago

“Fast delivery, awesome product”

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Posted 1 year ago

“Queries were answered and issues solved”

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Posted 1 year ago

“No fuss, good communication and the goods arrived in a few days. Very acceptable.”

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Posted 1 year ago

“Large server cabinet, shipped AND delivered in less than a week. Interstate as well”

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Posted 1 year ago

“Really professional equipment here. Sent without delay and quality of home security camera is better then competitors and the same price. Don't trust overseas gear, go Australian.”

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Posted 1 year ago

“Everything has been supplied satisfactorily. Would give 5 Stars if the delivery was bettered.”

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Posted 1 year ago

“Great service, communication, and delivery, recommended to all.”

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Posted 1 year ago

“The purchase of my item went smoothly. No complaints.”

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Posted 1 year ago

“Service was pathetic. Told package was on its way, nothing happened. Three days later, your package has been sent still no tracking details at AUS Post. Finally arrived”

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Posted 1 year ago

“great service, fast delivery of products”

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Posted 1 year ago

“easy to deal with. quick shipping”

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Posted 1 year ago

“My order was processed quickly and arrived within a week (country Victoria). Thank you!”

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Posted 1 year ago

“Scam. Never received my item. Seller won’t respond”

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Posted 1 year ago

We apologies for your negative experience at our store. We'd like to learn more about the order issue and make things right. If you wouldn't mind emailing us on orders@myithub.com.au at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards resolving your issue

Posted 1 year ago

“MYITHUB is new but with a good range of IT products company.”

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Posted 1 year ago

MYITHUB is rated 4.5 based on 435 reviews