ne appliances Reviews

Name: ne appliances
Address: UNIT 3 ENTERPRISE TRADING CENTRE, HENGROVE, BRISTOL, City of Bristol
Rating: 4.71

4.7 Rating 1,224 Reviews

94 %

of reviewers recommend ne appliances

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828

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Phone:

0117 924 6002

Email:

Jonathan@neappliances.com

Location:

UNIT 3 ENTERPRISE TRADING CENTRE,
HENGROVE,
BRISTOL
City of Bristol
BS4 1UN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appliance was supposed to be new but arrived wrapped only in bubble wrap, and was damaged (dented and paint scraped off on door). Emailed within 30 minutes of delivery and no response so far, 3 days later”

Helpful Report

Posted 3 years ago

Hello Lorraine, Our customer services team have been trying to contact you regarding this issue, but have not been able to get through. Please could you send us an email to customerservices@neappliances.com so we can resolve this issue. Many thanks The Ne Appliances Team

Posted 3 years ago

“I am still waiting for the receipt to be sent to me regarding the delivery date. I emailed the company for the recipts for the two appliances I purchased from NE and they have not replied. The warranty people told me I need to have the N E receipt as proof of purchase. Please can you ask them to fascilitate this outstanding matter. Thank you.”

Helpful Report

Posted 3 years ago

Hello there, We do apologize for the delay regarding sending an invoice. I do believe this has now been sent to you. If you ever have any problems like this again, please call us straight away on 0117 924 6002 and we would be more than happy to help. Many thanks, The Ne Appliances Team

Posted 3 years ago

“Incorrect product advice and careless installation left me without a hob for a week. Good effort from telephone staff but manager most unhelpful”

Helpful Report

Posted 3 years ago

Good afternoon Peter, We're sorry to hear about your recent experience regarding your hob. We thank you for your feedback - all feedback is taken very seriously. We do apologise for any inconvenience. Many thanks Ne Appliances Team

Posted 3 years ago

“Changing time to delevery”

Helpful Report

Posted 3 years ago

“Delivered on wrong day, I lost half a days pay. After the washing machine was installed, I had to call to request the delivery guys come back, the machine was leaking, not plumbed in correctly. Won’t be using NEAppliances again.”

Helpful Report

Posted 3 years ago

“The short story for my 1 star is the £400 freezer i ordered arrived with all the packaging broken, dents to the side and front. Ive sent off 2 emails and had no reply supplying photos etc to prove my point, as yet no reply.. ok this was only a week ago but id expect an answer by now..”

Helpful Report

Posted 3 years ago

“We were pleased that the tumble dryer was delivered last week; but on opening the packaging today the appliance inside was found to be damaged, and looks as though something very heavy has been placed on top to buckle the lid. We have photos of the damage and have contacted yiur customer service dept. We await anxiously for further communication and a replacement to be delivered ASAP.”

Helpful Report

Posted 3 years ago

ne appliances is rated 4.7 based on 1,224 reviews