Neverfail Spring Water Reviews

Name: Neverfail Spring Water
Address: 40, Mount Street,, North Sydney
Rating: 3.26

3.3 Rating 242 Reviews

56 %

of reviewers recommend Neverfail Spring Water

Company Reviews

Questions

Visit Website

Phone:

13 30 37

Email:

info@neverfail.com.au

Location:

40, Mount Street,
North Sydney
2060

Write Your review

Tell us how Neverfail Spring Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been waiting on the phone for over 50 minutes and no answer so far. There is no link for a live chat on their website, even though they are saying it over and over on their message. They say if I leave the queue they will call me tomorrow. Water has not been delivered for weeks. Used to be regular.”

Helpful Report

Posted 5 months ago

“Shocking, a loyal member since 2021 monthly deliveries always. Now September, no water October states estimate 30th today 31st, Attempted to get an update spent 1 hour and 39 minutes on the phone for them to just hang up. Now on chat wait time is 74 minutes!!! This is really bad service, not being able to speak with someone. I have 12 empty bottle sitting there since September... And are they ever going to make a delivery????? Very, Very, Very BAD Customer Service”

Helpful Report

Posted 6 months ago

“Poor communication over last 2 months excuses lockdown We are all in lockdown at some point Try and sort out your communication No bottles for 2 months”

Helpful Report

Posted 2 years ago

“I found that even if I requested a change to my order by phone or using the online chat they never got it right. On more than one occasion.”

Helpful Report

Posted 2 years ago

“Still waiting for my new cooler as green slim is coming out cant drink it,so we are drinking water from the spring hole which tastes like mud,we don't have town water this is all we have !Iv called twice still nothing id rather mud taste then slime”

Helpful Report

Posted 3 years ago

“I feel that there should be a term limit to the yearly charge of the cooler that is payed as we end up paying the cost of the cooler many times over. I mean you just put the water bottle price up which is already another monthly bill as it is then to be hit with this yearly cooler cost gets a bit much.”

Helpful Report

Posted 3 years ago

Neverfail Spring Water is rated 3.3 based on 242 reviews