Neverfail Spring Water Reviews

Name: Neverfail Spring Water
Address: 40, Mount Street,, North Sydney
Rating: 3.26

3.3 Rating 242 Reviews

56 %

of reviewers recommend Neverfail Spring Water

Company Reviews

Questions

Visit Website

Phone:

13 30 37

Email:

info@neverfail.com.au

Location:

40, Mount Street,
North Sydney
2060

Write Your review

Tell us how Neverfail Spring Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neverfail should renamed as "WE ALWAYS FAIL. There service is frustrating to say the least.For the past 3 months I've recieved texts every bloody week saying your water is due for delivery ,when they'd, a week before came again with delivery.Then u try to call,make sure you have half a day spare til someone answers.i requested can this please be fixed for once,the lady had a bit of attitude towards me . Are you KIDDING me, I've been trying to tell this lady I'm tied of nothing ever being rectified,I also inquired as to why I never receive an email to say I've paid,was then told abruptly I need to have direct debit to receive an invoice.i said that I pay by credit card & always have with"THERE PHONE SERVICE OPTION ",she then began to talk over me,I then said I want to no longer be a customer, I was all paid up,she then said I had 5 cents owing.i told her I'd leave the bottles out,was agreed & I've stuck 5 cents on one of the bottles.I decided to write this review as ive just received another text saying your delivery is due on Monday 🤣🤣🤣 ahh you've gotta laugh. .I've rang this company around 5 times.I refuse to call them again.I also sent an equiry email on there website thinking that it might be a better way to go,it states they will get back to you within 2 business days,well it's over a month when I did that and I've heard nothing.. This company is a circus, Support your local suppliers,they are much cheaper to.”

Helpful Report

Posted 2 years ago

“Before you read all the lies how this is a good company is check the link it tells you all you need to know the real company https://www.productreview.com.au/listings/neverfail-spring The worst company for service ordered water a week ago no water no one answer the phone after it was promised next day”

Helpful Report

Posted 2 years ago

“never return calls. online chat useless. repeated messages left and no response”

Helpful Report

Posted 2 years ago

“IMPOSSIBLE TO EVER LEAVE”

Helpful Report

Posted 2 years ago

“Neverfail Water is a business that does not look after their customers. I had been their customer for more than 30 years and they treated me very poorly and disrespectfully. My suggestion is to buy an under-the-sink water filter that gives you unlimited clean water for a tiny fraction of the price. Don't use Neverfail.”

Helpful Report

Posted 2 years ago

Neverfail Spring Water is rated 3.3 based on 242 reviews