Neverfail should renamed as "WE ALWAYS FAIL. There service is frustrating to say the least.For the past 3 months I've recieved texts every bloody week saying your water is due for delivery ,when they'd, a week before came again with delivery.Then u try to call,make sure you have half a day spare til someone answers.i requested can this please be fixed for once,the lady had a bit of attitude towards me . Are you KIDDING me, I've been trying to tell this lady I'm tied of nothing ever being rectified,I also inquired as to why I never receive an email to say I've paid,was then told abruptly I need to have direct debit to receive an invoice.i said that I pay by credit card & always have with"THERE PHONE SERVICE OPTION ",she then began to talk over me,I then said I want to no longer be a customer, I was all paid up,she then said I had 5 cents owing.i told her I'd leave the bottles out,was agreed & I've stuck 5 cents on one of the bottles.I decided to write this review as ive just received another text saying your delivery is due on Monday 🤣🤣🤣 ahh you've gotta laugh. .I've rang this company around 5 times.I refuse to call them again.I also sent an equiry email on there website thinking that it might be a better way to go,it states they will get back to you within 2 business days,well it's over a month when I did that and I've heard nothing.. This company is a circus, Support your local suppliers,they are much cheaper to.