“dress was faulty they wanted me to upload pics of the fault. Couldn't be bothered so i paid for the return, which is a joke considering a cotton dress cost 89.00”
“I ordered the Vienna gold short sleeve dress. I am 5'4, 130 lbs 28 inch waist. ordered the medium, which fit....LIKE A ROBE. So in Canadian dollars i paid $165 to have a dress my sister and husband laughed at when they saw it on me. It if fit, but the construction of the dress and fabric are poor. it really looked like a robe. For 40 bucks i would have returned it as well. Looks cheap. not worth it.”
“As others have said, NFD is BooHoo style clothes at Boden prices. I bought the new foil spot wrap dress and it didn’t look as nice as it did in their photos, in fact it looked quite cheap. The facing on the neckline wasn’t secured and kept riding up and would not lie flat - not ideal on a wrap dress, particularly one I had paid £90 for.
I contacted NFD on social media to ask if this was normal - perhaps I’d been sent a faulty dress - and received no response. So I returned it for a refund, and wrote about my disappointment on the returns slip. I’ve not heard anything from them but I have received my refund (I paid by Klarna as I’d heard NFD refunds are very slow).
I have since bought another NFD dress from ASOS in the sale (for a third of the RRP) and love it, but again there’s no way it was worth the RRP of £90!”
“I just received the Red Bahamas Wrap Dress and while I love the cut, the style I like it best tied in is not actually wearable without pants underneath. If you so much as side step there is nothing left to the imagination! The dress isn’t even close to the colour shown in the photos. The actual colour is more pinky orange than red and when I sent photos to customer service they responded by telling me there were no other complaints about the colour and instructions on how to return the article without any acknowledgement of the photos. No free returns and like other people who have commented, be mindful of the return instructions.”
