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Nishohi Reviews

4.9 Rating 1,345 Reviews
96 %
of reviewers recommend Nishohi
4.9
Based on 1,345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
“The taxes are way out of line!”
Helpful Report
Posted 2 years ago
“Response is slow. Have to send multiple emails and FB message before a reply came in to my inbox. Delivery service via DHL is horrible. Arrived hours later after my 2 phone calls to customer service.”
Helpful Report
Posted 3 years ago
Hello, We are sorry to hear that you did not have a good experience with us. We replied to your messages within a day, your order was shipped on Sept 13th and delivered on the next day, Sept 14th. I am sorry that you feel that this is still too long for an international delivery. All the best. Taku
Posted 3 years ago
“The coach said I can’t use rubber, can I change? Thanks!”
Helpful Report
Posted 3 years ago
Hi Hong, I am sorry to hear that the product you bought does not fit. Please email us if you want to proceed to an exchange or refund. Thank you!
Posted 3 years ago
“NÃO RECECEBI”
Helpful Report
Posted 3 years ago
Dear Rafaela, Thank you very much for your feedback. We have emailed you regarding this. I am sorry that your order took a few extra days to clear Brazilian customs, but I am happy that it has been successfully delivered! All the best, Taku
Posted 3 years ago
“The only reason is you shipping cost sucks paid more for that than the actual item which is crazy next time I'm gone find somewhere else or not get them at all. You need to have free shipping option somehow like other companies.”
Helpful Report
Posted 3 years ago
Dear Edis, thank you for your order and I am really sorry that you reviewed us with only one star. We offer expedited shipping from Japan and in your case, your order was delivered in two days from Japan to the USA with FedEx. We charge shipping at cost and the amount is always clearly shown before you made the payment. In your case, as your order was for 8 USD, the shipping cost was indeed more than the order. All the best, Taku
Posted 3 years ago
“I placed the order for Yasaka Mark V. Don't know how it got converted to Yasaka Mark V AD.”
Helpful Report
Posted 3 years ago
Hi, I am sorry to hear about this issue. Please email us at support@nishohi.com so we can identify your order and correct it. All the best, Taku
Posted 3 years ago
Nishohi is rated 4.9 based on 1,345 reviews