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Nishohi Reviews

4.9 Rating 1,345 Reviews
96 %
of reviewers recommend Nishohi
4.9
Based on 1,345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
“The quality of packing could have been better despite there was no damage to the items. It did not show the required attention exercised in preparing the shipment. The delivery was disappointing. It's as slow as sea freight and the box came dented and had not been left in the mail room as instructed. DHL has done worse than Australia Post which itself is never a premium courier.”
Helpful Report
Posted 6 days ago
“The only reason for the 3 stars vs the 5 is that we are still waiting for the clubs from our order. It would have been nice to receive some kind of correspondence as to why we were waiting so long. BUT when I did contact customer service, the team responded very quickly to my inquiry, and they got the rest of our order sent out upon request. Hoping the clubs will arrive and be sent soon. Great service otherwise! Thank you!!”
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Posted 3 weeks ago
“Bonjour les produits sont Bien.Mais le transport FEDEX m'a coûté 38E et chez nishohi 23E ce qui fait 61E à rajouter aux Produits achetés.Je voulais acheter d'autres Produits chez vous mais je renonce Je vais acheter en France cette fois Cordialement”
Helpful Report
Posted 4 months ago
Bonjour Rene, Merci beaucoup pour votre message et pour votre retour positif concernant nos produits. Nous sommes ravis qu’ils vous donnent satisfaction. Nous comprenons parfaitement votre remarque concernant les frais de transport et les frais liés à FedEx. Malheureusement, pour les expéditions internationales depuis le Japon, les coûts de transport et les frais d’importation peuvent parfois être élevés et indépendants de notre volonté. Nous faisons toutefois notre maximum pour proposer des tarifs d’expédition compétitifs, tout en assurant une livraison rapide et sécurisée. NISHOHI
Posted 4 months ago
“The shoe size is way smaller than actual measurement. I would like to return the very small gym shoes and order a bigger pair if I could. I don't know how to return.”
Helpful Report
Posted 7 months ago
“im very disappointed my pastorile ribbon sticky ang hard to use.”
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Posted 11 months ago
“I’m really unsatisfied with this purchase. First, the shipping cost is absurdly high—it alone costs 60 Canadian dollars. To make it worse, I was charged additional 30 dollars customs duties after the package arrived. As for the products, I bought three balls, but one of them is problematic. It feels scratchy to the touch, lacks sufficient elasticity and air, and even sheds small gold flecks. Overall, this shopping experience is far from satisfactory, and I can’t recommend it.”
Helpful Report
Posted 1 year ago
“My only real complaints are that I really had no idea if payment was successful and the lack of communication concerning the parcel. The actual process of the parcel and communication was fine after it entered the freight system.”
Helpful Report
Posted 1 year ago
“Not true size”
Helpful Report
Posted 1 year ago
“Fast shipping but it cost 50% of the product price. Shipping fee is somewhat expensive.”
Helpful Report
Posted 2 years ago
“I had to buy a butterfly shoes at a good price to know that the size is not correct and waste money to return it. All could have avoided if the website put the same European label that was on the shoe.”
Helpful Report
Posted 2 years ago
“нашол в интернете”
Helpful Report
Posted 2 years ago
“Sudden changes to time of delivery makes the DHL-service unpredictable. Not worth paying extra for DHL express.”
Helpful Report
Posted 2 years ago
“1I was informed the that blade I ordered was 88 grams but,the one I received was 2-3grams lighter 85-86grams.Lovely blade but would have preferred one a bit heavier”
Helpful Report
Posted 2 years ago
“I'm a little dissatisfied with NISHOI's rubbers. In "Songe Thickness," you go from "1.0mm" all the way to "Thin." Go check it out yourself. You go from 1.0mm, 1/3mm, 1.5mm, 1.8mm, 2.0mm, MAX, Medium, Medium Thick, Super Thick, Super Thin, Thick, Thin. What the difference between MAX and Super Thick? How thick is MAX? How thick is Super Thick? Not very satisfactory.”
Helpful Report
Posted 3 years ago
Dear Melvin, thank you very much for your feedback. I understand that it may be confusing but we follow each brand's thickness naming. Some give the exact thickness such as "1.5mm", others give a range such as "1.3~1.5mm", others also just give an indication such as "thick" and "super thick". This is the reason why unfortunately we are not able to have the same thickness classification for all brands. All the best, Taku
Posted 3 years ago
“We are happy with the items we ordered and received in a timely manner, however the packaging of the items were very poor, the stick holder was showing of the packaging, it was dirty and particularly ruined during delivery although the change for shipping and handling is 19$.”
Helpful Report
Posted 3 years ago
“too many customs and courier taxes does not compensate the purchase for shipping to Spain”
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Posted 3 years ago
Nishohi is rated 4.9 based on 1,345 reviews