Nishohi Reviews

Name: Nishohi
Address: 1-33-5 Omori Kita, Tokyo, Tokyo
Rating: 4.88

4.9 Rating 681 Reviews

97 %

of reviewers recommend Nishohi

4.9

Based on 681 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Nishohi 5 star review on 17th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a table tennis rubber and it arrived bent and out of shape. Before you send out a sheet of table tennis rubber, apply cardboard to the front and back to prevent it from getting out of shape. This is common sense. I want a flat rubber not a bent one. I have spent good money on this. I am not happy. You should treat your customers with respect.”

Helpful Report

Posted 6 days ago

Hi Daniel, I am sorry to hear about the issue with the delivery of your rubber. We have sent you an email. Please get back to us at your earliest convenience so we can make it right. All the best, Taku

Posted 2 days ago

“Hi, I am sorry to inform you that up to now, I still have not received the parcel from DHL Express though they have confirmed that the parcel could be arrived my place on 25April 2024. Thanks”

Helpful Report

Posted 1 week ago

Dear S Y Chin, thank you very much for letting us know. I am sorry to hear that the delivery has been delayed. We will check with DHL and email you directly to follow up on this issue. All the best, Taku

Posted 2 days ago

“Very bad, delivery time was very long and the shipment was transported to five different countries. With delivery costs and customs fees, the goods were more expensive than in Germany and took three times longer to travel.”

Helpful Report

Posted 4 months ago

“I never received my packages, I complain with the delivery company and I had no answer”

Helpful Report

Posted 4 months ago

Hi Raquel, I am sorry to hear about the delivery of your parcels. We did not receive an email from you regarding this issue and according to FedEx your parcels were delivered about a month ago. I have emailed you so we can solve this problem. All the best, Taku

Posted 4 months ago

“The taxes are way out of line!”

Helpful Report

Posted 6 months ago

“Response is slow. Have to send multiple emails and FB message before a reply came in to my inbox. Delivery service via DHL is horrible. Arrived hours later after my 2 phone calls to customer service.”

Helpful Report

Posted 7 months ago

Hello, We are sorry to hear that you did not have a good experience with us. We replied to your messages within a day, your order was shipped on Sept 13th and delivered on the next day, Sept 14th. I am sorry that you feel that this is still too long for an international delivery. All the best. Taku

Posted 7 months ago

“The coach said I can’t use rubber, can I change? Thanks!”

Helpful Report

Posted 9 months ago

Hi Hong, I am sorry to hear that the product you bought does not fit. Please email us if you want to proceed to an exchange or refund. Thank you!

Posted 8 months ago

“NÃO RECECEBI”

Helpful Report

Posted 11 months ago

Dear Rafaela, Thank you very much for your feedback. We have emailed you regarding this. I am sorry that your order took a few extra days to clear Brazilian customs, but I am happy that it has been successfully delivered! All the best, Taku

Posted 10 months ago

“The only reason is you shipping cost sucks paid more for that than the actual item which is crazy next time I'm gone find somewhere else or not get them at all. You need to have free shipping option somehow like other companies.”

Helpful Report

Posted 1 year ago

Dear Edis, thank you for your order and I am really sorry that you reviewed us with only one star. We offer expedited shipping from Japan and in your case, your order was delivered in two days from Japan to the USA with FedEx. We charge shipping at cost and the amount is always clearly shown before you made the payment. In your case, as your order was for 8 USD, the shipping cost was indeed more than the order. All the best, Taku

Posted 1 year ago

“I placed the order for Yasaka Mark V. Don't know how it got converted to Yasaka Mark V AD.”

Helpful Report

Posted 1 year ago

Hi, I am sorry to hear about this issue. Please email us at support@nishohi.com so we can identify your order and correct it. All the best, Taku

Posted 1 year ago

Nishohi is rated 4.9 based on 681 reviews