Nishohi Reviews

Name: Nishohi
Address: 1-33-5 Omori Kita, Tokyo, Tokyo
Rating: 4.85

4.9 Rating 1,345 Reviews

96 %

of reviewers recommend Nishohi

4.9

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the quality of products I ordered. Price was good as well, even with delivery and customs fee. The only disappointment was the shipping and delivery time. The website as well as the order confirmation advertised fast shipment (1-2 business days) and delivery to Canada. In reality I was waiting for 3 business days without getting the tracking info or any note about the order delay (out of stock, any problems with shipping etc). After that, I sent an email asking about the order status. I received no reply but on the next business day I received a tracking number, the order was dispatched. It took about 5 more days for the order to arrive. I will definitely order again but with updated expectations to plan for 10-14 days for delivery.”

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Posted 1 week ago

“Everything was Fine. Blade, Transport, Price and transportation. But...please Write a Note, that there is now Taxes (under 150 €) and Income Fee. That makes it easier to decide for me. But thanks you for the handling!”

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Posted 2 months ago

“Loved the product it was as described”

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Posted 2 months ago

“fast ship & good services.”

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Posted 4 months ago

“I have still not received my shoes. Update: the shoes finally came in and fit me me as I had hoped. Excellent quality.”

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Posted 4 months ago

Dear Wayne, Thank you for taking the time to leave a review. As we discussed by email, the parcel was held at Customs for longer than usual, but I am pleased that it was successfully delivered to you on May 27th. I apologize for the delay and any inconvenience it may have caused. Unfortunately, Customs clearance times can occasionally be unpredictable. I hope you are enjoying your new shoes and that they meet your expectations. All the best, Taku

Posted 4 months ago

“Je n'ai aucune expérience.”

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Posted 5 months ago

“Very good. Fedex was a little slow with delivery.”

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Posted 6 months ago

“happy to receive my Hammond z rubbers in good order”

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Posted 6 months ago

“The delivery was perfect, but the customs duties were really high (i ordered from Italy), and I would have preferred that they had been calculated by the site before ordering”

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Posted 7 months ago

“Shipping was fast an accurate. Your support was helpful. There’s a small construction defect in the case, which, while being Butterfly’s issue, I wish you had noticed and not shipped - and being international, I did not see how to resolve.”

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Posted 8 months ago

“I like their fast shipping”

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Posted 9 months ago

“Thank you so much for the easy ordering experience and so fast delivery! The only thing I’d ask you for the next time to improve, please don’t send the parcel using FedEx when I choose DHL. Unfortunately FedEx are charging extra (big) money for handling the taxes.”

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Posted 10 months ago

“Excellent material, fast and friedly Service. Only Problem: the high shipping costs with additional fees from DHL (the expected 20€ were more than doubled)”

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Posted 11 months ago

“the bag came ripped and the product box was not intact i.e open which was not ideal . i enjoyed shipping speed and maybe i would switch the shipping provider since they did not take great care of the physical packaging”

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Posted 1 year ago

“Ordering is easyJet, delivery is faster and when you contact the costumer service they answer polite. The only thing is the extra costs. You pay not only for the delivery service ( DHL) but also import duties. Equipment could be very expensive for some”

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Posted 1 year ago

“I ordered one pair. They were too small I ordered the second pair and they are perfect I can’t figure out how to get a return label to send the first ones back. The website won’t give me that option. The shipping and the shoes are great. But only gave it a 4 Star because I can’t get a return label. I’d really like that money back”

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Posted 1 year ago

“Very responsive team. Helped me resolve an issue with my order.”

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Posted 1 year ago

“It is good to have the opportunity getting the items shipped via express but I wish that additionally it there should also be the chance having the choice between express and normal or even slow shipping, in order to pay less for the shipping. Thank you.”

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Posted 1 year ago

“I have not received my package yet. If you have any information about it please let me know”

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Posted 1 year ago

Dear Anna, it seems that your order was delivered on October 23rd. If this is not the case, please email us at support@nishohi.com so we can investigate further. All the best, Taku

Posted 1 year ago

“The shipping was fast, and although the prices are high, my daughter loves the design of the ribbons and other items we purchased. However, it feels a bit uncomfortable that we had to pay for shipping after spending over $200, unlike other U.S. retailers”

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Posted 2 years ago

Nishohi is rated 4.9 based on 1,345 reviews