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One Call Claims Reviews

4.8 Rating 3,302 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,302 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
call was handled by RO2 and was very helpful and sorted everything out. the only downside was the automated voice with instructions that should be amended
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Posted 4 days ago
Call handler was friendly and professional and the service was quick and efficient.
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Posted 4 days ago
Very quick and helpful
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Posted 4 days ago
SE2 made this claim so easy to deal with he was helpful supportive understanding and very professional. ten stars for customer service
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Posted 4 days ago
Fast and efficient
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Posted 4 days ago
I went on Live Chat to get information/help, I got Marc on the chat right away, he gave me the info I needed. Very quick and helpful service from MP4
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Posted 4 days ago
SM1 extremely helpful and answered my query fully and efficiently
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Posted 4 days ago
MP5 was extremely helpful and answered my query fully and efficiently.
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Posted 4 days ago
MP5 was extremely helpful and answered my query fully and efficiently.
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Posted 4 days ago
Very helpful and makes everything clear.
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Posted 4 days ago
Thank you to CN3 for taking time to explain how the claim works, for calmly answering my questions.
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Posted 4 days ago
Spoke to Charlie who was very helpful and answered all my questions with due diligence and patience. I am now looking forward to getting my car repaired and a courtesy car being delivered tomorrow.
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Posted 4 days ago
Spoke to CA3 today in regards to my car being delivered back to me , agent was very polite and informative, took time to explain the next steps and assured I was happy with all we had spoken about , very pleased
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Posted 4 days ago
Customer service were very efficient, friendly and understand
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Posted 4 days ago
Very efficient and friendly customer service, all explained very well and an English call centre, amazing.
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Posted 4 days ago
5 Stars for the company thanks to the lady who helped with my claim today. She was kind,friendly, helpful and explained everything in detail. I didn't feel rushed and she answered all my questions. I'm sorry I forgot her name but I know her username was AD9
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Posted 4 days ago
Very good customer service from call Handler SS6. Felt comfortable through the whole process.
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Posted 4 days ago
Really good understanding and clear process very good advisor
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Posted 4 days ago
AD9 was courteous, attentive and thorough, and I was very happy with the service I received when she handled my initial claim call.
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Posted 4 days ago
Having never dealt with anything like this before, I was talked through everything as what to expect and the next procedure
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Posted 5 days ago
One Call Claims is rated 4.8 based on 3,302 reviews