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One Call Claims Reviews

4.8 Rating 3,298 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,298 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and makes everything clear.
Helpful Report
Posted 4 days ago
Thank You Kirsty for your assistance and explaining everything very clearly to me. Excellent telephone conversation & extremely polite & understanding.
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Posted 4 days ago
Thank you to CN3 for taking time to explain how the claim works, for calmly answering my questions.
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Posted 4 days ago
Spoke to Charlie who was very helpful and answered all my questions with due diligence and patience. I am now looking forward to getting my car repaired and a courtesy car being delivered tomorrow.
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Posted 4 days ago
Spoke to CA3 today in regards to my car being delivered back to me , agent was very polite and informative, took time to explain the next steps and assured I was happy with all we had spoken about , very pleased
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Posted 4 days ago
Helpful, not able to provide more suitable courtesy car sadly.
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Posted 4 days ago
Customer service were very efficient, friendly and understand
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Posted 4 days ago
SS6 was a pleasure to talk to, she was polite and understood my concerns completely, she also explained the process to me clearly
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Posted 4 days ago
Very efficient and friendly customer service, all explained very well and an English call centre, amazing.
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Posted 4 days ago
5 Stars for the company thanks to the lady who helped with my claim today. She was kind,friendly, helpful and explained everything in detail. I didn't feel rushed and she answered all my questions. I'm sorry I forgot her name but I know her username was AD9
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Posted 4 days ago
Very good customer service from call Handler SS6. Felt comfortable through the whole process.
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Posted 4 days ago
Really good understanding and clear process very good advisor
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Posted 4 days ago
AD9 was courteous, attentive and thorough, and I was very happy with the service I received when she handled my initial claim call.
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Posted 4 days ago
Having never dealt with anything like this before, I was talked through everything as what to expect and the next procedure
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Posted 4 days ago
SS6 was very helpful and friendly. I have no negative comments.
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Posted 4 days ago
Spoke to seb he was very reassuring and even tried to cheer me up and lift my spirits as was very shook up
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Posted 4 days ago
Very helpful and listened to my needs
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Posted 4 days ago
Excellent service, polite and very helpful 👍👍
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Posted 4 days ago
All good no problems
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Posted 4 days ago
Really helpful and incredibly friendly service from EC2 !!
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Posted 4 days ago
One Call Claims is rated 4.8 based on 3,298 reviews