“Had a question about future insurance policy, spoke with agent GF7 , the agent was very helpful, i preceeded take my car insurance with you because no fuss and quick response.”
“I was extremely happy with the quote and purchased the policy. I had a query and spoke on the chat line with Hannah HM1, who was very helpful and answered my query very efficiently. If this is the normal service form One Protect I look forward to the next 12 months.”
“Received a letter querying my no claims discount so I went on Live Chat to sort it out. Tabitha (TS4) dealt with me politely, quickly and professionally. My query was resolved to my complete satisfaction within a short space of time. Thank you very much Tabitha (TS4).”
“HM1 - Hannah was professional sorting out my query and also gave me info on other products available to me to ensure I was fully covered. Fast and efficient.”
“Ei1 has been absolutely amazing, she sorted my business insurance for me , kept me fully updated and did all the hard work for me , you have a wonderful employee there !”
“Ei1 has been extremely helpful this morning, enabled me to change my policy efficiently and explaining all additional extras that may benefit me. Excellent customer service. Thank you Ei1”
“This morning l used your online Chat facility to make a change to my new home insurance policy. The agent who helped me was Ellie (Ei1). Ellie was very professional. friendly and very efficient, hence my 5 star rating. Thank you Ellie alias Ei1 :)”