“Your Representative Ellie (USER NAME Ei1) was so helpful resolving a concern relating to my existing Policy with you. The Chat Facility was extremely easy to navigate and Ei1 replied promptly and was able to deal with my enquiry within minutes. Ei1 also pointed out some extra items of cover (Breakdown Repair ...which I already have in place until January 2026) and Hire Car which could prove valuable and which I will look into via your Website. In short, Ei1 was amazing!!”
“WP1 finally sorted my query I had incorrectly put the date of accident so they were going to charge me a fee so had to prove I did not have a car accident on that date so he removed this claim and put correct date of claim and there was just a small premium to pay.”
“GF7 was very helpful. He was able to clearly explain to me what I was looking to understand and I feel very confident in the customer service of One Protect”
