“OC3
Not his fault the only option i had was via online chat to sort out my querry but we got there in the end, fully explained & quick, & all sorted now, thanks”
“I called today 2/6/25 regarding the uploading of documents and was extremely impressed with the way that Ei1 handled it Ei1 also helped me to upgrade my insurance with such ease I usually hate using chat but Ei1 changed my mind Thank You Ei1 😊”
“Did the online chat with EK4 today to amend my car policy and they were extremely helpful and clear about what had to be done. Excellent service and process for this.”
“I wasn't happy with being questioned about why I wish to opt out of automatic renewal; that is my business and it made me uncomfortable. Even worse, that the agent continued to tell me the benefits of staying in! I don't like sales tactics; I'm less likely to remain or renew.”
