“Had a "live chat" with TM1 - answered my question quickly so I could continue making my change on the portal. Efficient way of communicating with the company as finding the telephone number is a mindfield! Thank you TM1”
“I had a problem with my policy so entered into an online chat with HM1 who was extremely helpful. The chat was quick and my problem resolved quickly and efficiently!”
“Engin EK4 dealt with my queries and upgraded my policy quickly and efficiently. Unlike many chat lines the response to my query was fairly quick and during our chat was very quick. Made the experience positive. Thank you”
“I’ve taken a car insurance with you which starts today. I’ve requested my insurance portal be live by 11am this morning.
Ellie, username Ei1, very efficiently helped me with my request with no fuss or bother.
Excellent service.”
“Josh was very helpful he explained a lot where the last people I spoke to was a load of rubbish didn’t never even sorted the problem out or I explained the problem still not solved until my next payment goes out, but Josh is very patient with listen to me and explain things.”
“I had a couple of questions regarding my policy etc...I used the portal chat function and cahtted with TJ2......really helpful and professional............excellent service...”
