“Fantastic help from HM1. Found out the information I needed straight away, was able to help me with my enquiry and stayed on to make sure I was satisfied with the service and if I needed any further help”
“I had a really positive experience with One Protect Insurance. Their customer service team was incredibly helpful and easy to reach—every time I had a question, they responded promptly and clearly explained everything I needed to know.
The price of the policy was very competitive compared to others I looked at, and I felt like I was getting good value for comprehensive coverage.
The policy documents were delivered quickly and were easy to understand, which gave me confidence that I’d made the right choice.
Although I didn’t need to make a claim or request a refund, I appreciated how transparent their returns and cancellation policy was—it felt reassuring to know I could cancel easily if I changed my mind.
Overall, I’d definitely recommend One Protect to others looking for reliable and reasonably priced insurance with friendly, supportive service.”
“EK4 (Engin K) was very helpful. I had quite a complicated matter to discuss and Engin was able to give me clear information and understood the situation. I am very happy with the answers I was given.”
“Yes Ellie was super in sorting a real mess out for me. Agent Ei1. I had inadvertently set up two policies and I felt so anxious and concerned. Elixir was reassuring informative and effecient”
“Had to use chat to sort out an issue with my DD for a new policy.
Took a few minutes to engage the chat as i was 10th in line.
I was answered quite quickly considering.
Speaking with Sarah SM2 and she was very helpful and efficient , understanding my problem , taking my details and actioning a solution almost immediately .
Very satisfied with the service, thank you.”
“Thank you to Ei1 for helping me adjust my insurance policy. Bit annoying that it wouldn’t work on the portal, and the live chat interface is a bit slow and clunky, but Ei1 did honour the portal fee and also offered me some useful extras. So far, so good.”
