“Eil was highly efficient. Quick to respond and quicker still to give me the information I needed. I have given a 5 star review as the max available but if there were 20 stars available i would have awarded 20 stars. KEuan”
“Just wanted to a big thank you to HM1 for the great service. I could tell by the messages she just loves her work helping people. I could tell she was smiling with typing. If I need to use Chat again I hope I get connected to HM1.”
“SM2 delivered excellent service. She answered all our questions, helped find the best option for us and found solutions to our problems. Fast and efficient, would highly recommend. First call resolution, good tone and pace, listened and engaged well. Overall an excellent service delivered. Thanks SM2”
“KL6 was really helpful and patient with me, as I’m not tech savvy, but she talked me through everything. She answered all my queries and gave advice that I’d requested. Very helpful.”
“Agent EW2 was very helpful and assisted me changing my vehicle (complicated by the fact that it was brand new and not yet formally registered with DVLA”
“Agent MC2 was initially a bit slow in understanding about an amendment that I wanted to make regarding a home insurance policy that I only purchased yesterday (26th June 2025) online but we got there in the end and the correct amendment to my policy was duly made.”
