“BL1 - Helpful, polite and offered a quick resolve.
Communication from the company is poor, letters arriving on more than one occasion, over a week since printing.”
“Bethan was able to help me out when I was struggling to send proof of no claims. I do however think it is rather unhelpful to only provide live chat until 5.30pm. It has been really difficult for me to contact One Protect, they certainly do not make it easy 🤯”
“Joshua (JH7) was very helpful on the chat, he responded quickly, found me exactly what i needed to know and then offered so additional help to make this even easier going forward.”
“KL6 I noticed an error on my new policy document, was expecting the normal drama of trying to correct it, but you took about 30 seconds, no charge and no going around in circles. A refreshing change from dealing with most companies these days!”
