“Had a question about the cover on our policy and used web chat. RW2 was very quick to help and gave me all the answers I needed. I almost got extra cover on a separate policy, so this chat saved me £40.”
“It Saturday, I thought it will take so long to get served but I was wrong, it took 5 minutes and the assistant did all work for me. Thank you very much”
“BL1 - Helpful, polite and offered a quick resolve.
Communication from the company is poor, letters arriving on more than one occasion, over a week since printing.”
“Bethan was able to help me out when I was struggling to send proof of no claims. I do however think it is rather unhelpful to only provide live chat until 5.30pm. It has been really difficult for me to contact One Protect, they certainly do not make it easy 🤯”
