“I chatted with Becca W RW2 and she was really helpful with a query I had about past insurance. She put my mind at rest very quickly and I can continue with my insurance policy which was very reasonably priced.”
“I just chatted to Becca RW2 on live chat and they were great! I called yesterday and chatted to another agent who did not answer my question and I was going to cancel my insurance but Becca answered it immediately today when I explained why I needed to cancel. Due directly to Becca RW2 I did not cancel my insurance with this company.”
“Very helpful agent Ei1 who sorted my problem out straight away. Was most helpful with our queries I had and took the time to explain things to me. An asset to the company!!”
“Have taken out my motor insurance policy today to start the same day, as was collecting car at 3pm. I Live chatted to Kaitlyn L KL6 to make sure paperwork was sorted urgently rather than 24 hours time and she duly helped...paperwork all in hand in 2 hours...thanks Kaitlyn L”
“Ei1 was very helpful and her explanation provided the clarity I needed. Even when I got side tracked and responded 3mins later she didnt end the chat but waited for me to come back. 3 words from our interaction is patient, helpful and well informed.”
“I had massive problems with getting the chat service to work but I am not computer literate I finally got through the issues and spoke on the chat service to JH/7 was most helpful to me and dealt with the issues thank you JH/7”
“Was dealt with by BG3 today.
The process from start to finish was amazing, dealt with all my enquiries start away and couldn't be more helpful
Thank you!”
“Brilliant work form JH7 well done! I Have just received all my documents and email with my new policy detials . I could not have done this without our help. Thank you JH7”
