“EE3 addressed the issues in a pleasant manner and generally conveyed a desire to help. She took issues one by one and made sure we didn't hang up while she researched the problem. Exemplary stuff”
“TS4 was outstanding in her chat regarding my insurance queries. She answered all my queries very professionally and in timely manner. Keep up the good work.”
“Just had a web chat with Bethany BG3,Provide very prompt and helpful information and was able to answer my query about no claims bonus bonus, this encourage me to take out a car insurance policy”
“SM2 has been incredibly helpful, we were going to have to cancel our policy but she was able to extend the time we needed to get our NCB certificate to One Protect enabling us to keep the policy and go on holiday without worrying about it. Thank you SM2”
