“I had a query with setting up my insurance and had a live chat with Joshua, JH7. He was really helpful and resolved my query in full in no time at all”
“Agent BG3 was very helpful today with answers to my questions about business use cover on a car insurance quote I received. Quick service, Many thanks will use again”
“Absolute pleasure talking to Ew2 Elisabeth w very professional and helpful people could learn alot from this young lady on how to provide customer service first rate in my opinion”
“After being told that my insurance from another company had been cancelled a week earlier - due to me not receiving an email - poor Michael f got a deranged lady on the chat line to start my new policy a week earlier than expected - not only was he able to calm me down - but got my new policy to start with immediate effect to hopefully enable me to drive home. Thank you Michael - you restored my faith in Chat lines”
“KL6 was the agent who dealt with enquiry. She was very prompt in responding to my questions and dealt with my concerns swiftly and professionally.
I usually dread the thought of dealing with customer services at times but this was a very stress free experience”
