“I chatted with Ei1 who was most helpful and prompt with her reply. I got the answer I needed and was given further advice on what extras I could put on my policy if I so wished. Happy customer!”
“Hollies HW3 was excellent great customer service and understanding.
As I have a learning disability and need things explained in a different way .
Hollies HW3 was outstanding and credit to your customer service team
Thanks again for taking the time to explain things and put my mind at rest .
Wish more online portals had this customer care in them well done Hollie HW3 a pleasure”
“SM2 Was fabulous, helped me immediately with my concerns and it was dealt with straight away. I was so relieved that everything was sorted.
Thank you Sarah x”
“I recently bought a car insurance online and after checking the documents I noticed that I had made an error. When I contacted One Protect I spoke to SM2 and they solved my issues without any problems. Just wanted to say a big thanks to SM2 as the customer service was amazing. Although the policy was cheaper One Protect are going to process a refund. Thank you again for an amazing service.”
“I have just been helped by EK4. How refreshing to find such a helpful agent, they have quickly and very professionally assisted me with my insurance queries. Very speedy outcome, very professional and helpful agent. A 5* service. Thanks so much.”
“Big Thank you to BG3 she was really helpful and made everything clear for me. I find these thing difficult, so thank you once again.
Finally it is all resolved. 🙂”
