“Ei1 was one of, if not the best customer service representatives I've ever had the pleasure of dealing with. Knowledgeable, friendly and able to negate any concerns or worries I had in a polite and friendly manner”
“Ei1 was one of, if not the best customer service representatives I've ever had the pleasure of dealing with. Knowledgeable, friendly and able to negate any concerns or worries I had in a polite and friendly manner”
“I chatted with Ei1 who was most helpful and prompt with her reply. I got the answer I needed and was given further advice on what extras I could put on my policy if I so wished. Happy customer!”
“Hollies HW3 was excellent great customer service and understanding.
As I have a learning disability and need things explained in a different way .
Hollies HW3 was outstanding and credit to your customer service team
Thanks again for taking the time to explain things and put my mind at rest .
Wish more online portals had this customer care in them well done Hollie HW3 a pleasure”
“SM2 Was fabulous, helped me immediately with my concerns and it was dealt with straight away. I was so relieved that everything was sorted.
Thank you Sarah x”
“I recently bought a car insurance online and after checking the documents I noticed that I had made an error. When I contacted One Protect I spoke to SM2 and they solved my issues without any problems. Just wanted to say a big thanks to SM2 as the customer service was amazing. Although the policy was cheaper One Protect are going to process a refund. Thank you again for an amazing service.”
“I have just been helped by EK4. How refreshing to find such a helpful agent, they have quickly and very professionally assisted me with my insurance queries. Very speedy outcome, very professional and helpful agent. A 5* service. Thanks so much.”
