“One of your colleagues, Ellie (Ei1) was fantastic today. She was extremely helpful and professional. She was able to solve my problem extremely quickly. I would like to recommend Ellie (Ei1) for a commendation and into your company competition. She is a credit to your company.”
“I would like to recommend one of your agents Ellie (Ei1) for a commendation as she was exceptionally helpful, polite and sorted out my problem very quickly. She is a credit to your company. Thank you.”
“KL6 was very patient with me as she explained what is required from me and waited till I had them ready.
She even took the details from me and helped get them for the validation team.
I appreciate you KL6.
Thank you very much”
“I had an extra issue thats come from bad roads we all pay hard earned monies for today.
When approached Ellie was great all checked removed the extra fee.
Hence happy to keep a clean slate so to speak, many thanks Ellie great service for my first week of insurance
EB3”
“was happy with the service but people do prefer to chat as many dont have access to a computer this would ensure people making the right decision when taking a policy out rather than trying to type away and would be better for all customers”