“Had a query about a refund after cancelling.
Kaitlyn KL6 let me know that the process is automatic and it would be credited to my card within 10 days.
Glad that she resolved my question.”
“I have just come to this company as my last insurer hiked my insurance by over 40%, I am 63 and had no claims, so probably being stung because of younger drivers!!! Anyway I had to go onto the chat this morning to make a change and was dealt with very professionaly by Hannah HM1, who made the change without any problem and was clearly very knowledgeable too, so thankyou.”
