“I had an online chat with GF7 today. They were welcoming and apologised for keeping me waiting as I was fourth in the queue. My query was resolved very quickly.”
“Good online chat and patient RW2 assistant who found a resolution to the vehicle change allowing a requote due to portal accessing issues. Expensive to change the vehicle due to cancellation fee and o/s amount but was treated with respect and determination to help. Thank you. RW2.”