“My advisor was Graham F GF7 I can't tell you what problems I've had in regards to customer service with this company. And then I got Graham. The rest of the advisors I have dealt with have been very abrupt and I was convinced I was talking to AI based on how unfriendly and unhelpful they were. But Graham was phenomenal. Really helpful. Really personable and quite honestly a credit to your company. It's a shame I haven't been able to deal with him every time, otherwise I would have had a much more enjoyable customer experience. He's far superior to the rest of your agents and I hope as a company you appreciate his excellent work. I cannot recommend enough. He updated my policy and took payment without me having to do anything. Excellent customer service. Thank you so much. I hope he received my feedback so he understands what are the incredible job he is doing.”
“Advisor Ei1 (Ellie), resolved my query quickly. The advisor made me feel confident in the information they were giving me. So far, my dealings with this company have been easy and straight forward.”
