“Just had a chat with Kaitlin (KL6) to sort out a problem with our insurance. Very helpful and quick to respond. Got our query sorted out very promptly. Thank you!”
“Mf4 was very helpful with giving advice on a mistake I had made on my insurance.I often worry that people won't understand what I need on chat but mf4 helped me relax and stopped my impending anxiety.
Thankyou mf4. 😊”
“The process of buying the policy was simple, the price was very good and online portal is simple to use. I had to contact the online support chat once and EE3 was very efficient in assisting me. I recommend One Protect Insurance.”
“I was quite disappointed when I was unable to speak to someone, however, I have virtually chatted to 3 members of staff today and they have all been amazing, especially the last one Hannah n (i think). They were so helpful, polite and clearly very well trained and knowledgeable, I am so grateful, thank you.”
“Very happy with HM1
I not impressed with the abruptness of One Protect Insurance's correspondence though. I'd like to know how hard the firm tried to look for proof of previous no claims...”
“Had an issue with my insurance policy due to an error on my part when I took out the policy. HM1 helped me immediately and corrected everything for me in a matter of minutes. Superb service.”
