“HM1 was extremely prompt and very professional and efficient in dealing with my policy verification. Polite and attentive at the same time. Very pleased with the level of service and put my mind at ease for choosing One Protect”
“I had an issue that needed resolving as soon as possible. I had make a mistake on my application. Graham(GF7) came onto the chat and in less than 10 minutes it was all resolved. A new quote was issued, payment was taken and I have full peace of mind. It was a pleasure dealing with someone who was not judgmental but very supportive.”
“I have been speaking with GF7 today who explained very clearly the additional cover i took out (in error) and what my options were.
Very professionally handled”
“Huge thanks to Ellie to whom I chatted yesterday (24 Mar 25). Ellie was very knowledgeable, supportive and professional. Ellie sorted out the issues in no time. I always prefer to talk to resolve the problems. However after chatting with Ellie, I have now changed my mind. Thank you very much.”
