“Ei1 I was really happy with the level of support I received from ellie.
She understood what I needed to do and took her time to assist and offer alternative solutions. In all, this was a great customer experience and whilst I was leaving the policy (my car imploded), I will always go straight back to Oneprotect due to my experience with the company.
5*, thank you!”
“EE3. They were amazing. They listened and actually tried to help me. They simply went above and beyond. So unusual in today’s world. thx so much !!!!”
“Very fast response from JA1. Usually there’s a wait on live chat with other businesses but not here. Helpful as well, you don’t have to go through the rigmarole of providing policy numbers and other verification.”
“I had a problem with Barclaycard text response that took a long time to come
through .I had a chat with HMI [hanna] who quickly confirmed that the policy had
gone through .”
