“Phoned today with issue and I spoke to Ei1 she was very helpful as I got a bit confused when I received an email stating my insurance was cancelled she put my mind at rest insuring me all was OK
Thank you Ellie”
“A small issue with Documents, Resolved very quickly and with understanding at no cost using customer portal while Live chatting with customer service agent EW2, Very helpful and efficient.”
“Spoke to Ei1 today who was very helpful and got my car insurance sent over to processing quickly. It makes me hopeful that should I ever need to claim it will be quick and easy. Thanks again”
“I have just taken car insurance out with "One Protect" and did not realise it may take up to 24 hours wait for the insurance to be validated I thankfully got through to an agent called Ellie or EB3 who was absolutely wonderful and very reassuring and managed to save the day along with her fellow colleagues as she has somehow managed to push it through to get it completed so that I able to use my car thankfully knowing it is fully insured and protected. Thanks so much to all of you it is very much appreciated. A+++”