“Ei1 was polite, courteous and extremely helpful. She had sorted my issues out within minutes without any complications and made the whole experience pleasant and easy. Only if everyone could be like this and life would be so simple. First experience with one protect staff and Ellie has made a very positive start to my experience. Thanks again Ellie for being extremely helpful and sorting out my issue.”
“Considering I liaised with an agent online, I was impressed that it was a quick resolution. Agent Ei1 was very helpful and knowledgeable. Sorted my issue within minutes. Very happy. Thanks Ei1”
“The contact centre was amazing, helpful, informative and quick. My customer services representative, Ellie B (Ei1), was able to sort my query confidently and nothing was too much trouble. What a lovely member of staff to have on your team.”
