“The agent I spoke to was friendly and efficient and fixed my issue quickly. Onestream as a company however has been disappointing - I had to chase to receive my rebate at the end of my broadband contract rather than receiving it automatically.”
“Always have been a great customer service and a good broadband, but unfortunately I am leaving due to price increase, and faster broadband elsewhere. I might be come back, if this doesn't workout.
Thankyou for your service guys.”
“I recommend reading the reviews of this supplier before signing up. I made a mistake and didn't research them fully before I did. I can confirm the poor reviews are very reflective of the way that they operate. Hidden charges, signing you up for free trials of antivirus software and charging you for it even when you don't activate it. Way off advertised broadband speeds etc etc.
From my experience over the past couple of months, and now reading the reviews I'll expect more surprises of poor service from this supplier. Please read the negative reviews and proceed with caution.”
“My house phone would not make outgoing calls but could receive them. Jai talked me through some problem solving steps and got me up and running again. Thank you”
“Shishir helped me to renew the contract with a acceptable price. Happy with the service he provided.
Only 4 stars because the waiting time to get in touch with someone is quite long.”
“The chat took a while to initiate but when it did, the professional talked to me knew what they were doing and they answered very swiftly to all my Qs.”
