P&Co Reviews

Name: P&Co
Rating: 4.79

4.8 Rating 7,805 Reviews

95 %

of reviewers recommend P&Co

About P&Co:

At P&Co, we believe in a conscious mindset. We don't just strive for quality in our clothing and goods, but in everything we do. Our brand is rooted in Birmingham's creative heartbeat, the Jewellery Quarter - a place synonymous with quality. We're inspired by its historic, hardworking, and hardwearing attitude, which fuels our passion for creating clothing that will stand the test of time.

We want to hear about your P&Co experience and how we can continue to create products that you love.

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370

Anonymous

Anonymous // 01/01/2019

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“Im sorry to give it 3 start, but your cloth is not what it use to be. The quality has been poor last year. Bad buttons, the pockets are not so use full at they use to be. Well Killer design, but one Inner pocket and 2 with close buttons could be more of a usefull design for me. Be carefull not to drown in new designs and try keep some old ones who works and mix them with som new parterne and colours. This is not a thumb down its a keep up the good work to all of you 👍🏼”

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Posted 3 months ago

“Change the compagny for the france delivery pls, got a lot of problems !! :(”

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Posted 4 months ago

“Love their unique designs, and everything feels high quality.”

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Posted 4 months ago

“Unfortunately they were too small so I Will return Them and order a pair one side larger 😊 but gerts pants 👍🏻”

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Posted 4 months ago

“Can’t review your product yet because I have yet to receive ut and ordered it on the 16th”

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Posted 4 months ago

“Still haven’t received my parcel!”

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Posted 4 months ago

“I’d like to leave a review on the items I purchased, but I haven’t received them. I purchased 3 shirts and haven’t received a shipping update in 8 days. Unfortunately, this seems to be a common problem with most costumers. The holidays are here so I’m sure the volume of orders have increased understandable so. Still, there seems to be an issue with getting orders out on time.”

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Posted 4 months ago

“I have not recieved my order yet.”

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Posted 4 months ago

“Clothes are good quality but shipping is extremely slow. And tracking never seems to work. Still waiting to receive my latest purchase and its been over 2 weeks, and i have no idea where it is.”

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Posted 4 months ago

Hey, Thank you for taking the time to leave us your feedback. Unfortunately, orders at this time of year can be severely delayed, this is due to the influx of packages within the postal network. We sincerely apologise for any inconvenience this delay may have caused you, however, I can see your order has since been received. Please note that our customer service team are always on hand and can follow up on the whereabouts of an order for you by liaising with our couriers, this may provide you with further updates as required. We sincerely apologise for any inconvenience this delay may have caused you. We hope you enjoy your order, any questions please do not hesitate to ask. Kind regards, P&Co

Posted 4 months ago

“i very much enjoy this brand’s clothing but it has been 3 weeks since my order and have yet to receive my items or get any inquiries answered by customer support”

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Posted 4 months ago

Hey, Thank you for taking the time to leave us with your feedback. At this time of year sadly orders can be held up due to the influx of packages which then results in delays within the postal network. We sincerely apologise for any inconvenience this delay may have caused you. Unfortunately, I cannot see any recent emails sent from you within the recent weeks, if you could kindly reach out to our Customer Service team advising us how you contacted us and by which email we'd like to further investigate this. However regarding the matter at hand I can see your order has now been received, again we would like to apologise for any inconvenience caused during this delay. Kind regards, P&Co

Posted 4 months ago

“Sorry, but I have not received my purchase yet. Therefore, I cannot write a review.”

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Posted 4 months ago

Hey, Thank you for taking the time to leave us with your feedback. Please note our review emails are automated and sent with the understanding that your order has been received within the expected time frame. Orders however have been taking a little longer than usual to be delivered at the moment this is due to the influx of packages at this time of year which has unfortunately resulted in delays within the postal network. We sincerely apologise for any inconvenience this delay may have caused you. Our customer service team are always on hand in situations such as this one as they are able to liaise without our couriers regarding the whereabouts of your order, I can however now see that your order has successfully reached you. Apologies again for any inconvenience caused on this occasion. Kind regards, P&Co

Posted 4 months ago

“The side pockets are too low, they rub strangle against the back of your knees, esp if you have some thing in them. This is the pocket I usually keep a pair of plyers in, but it doesn't work with these pants. They are useless pockets.”

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Posted 5 months ago

“This brand has a big issue with sizing. I bought a pair of pants and the waist measurement was not even close to what it says in the size chart. I contacted them and they comped the shipping on my return, which I appreciate, but they really need to fix their size chart or fix the measurements on their garments. They don't have an exchange program, so buying online from them is really risky. Who knows if the garment is going to fit the way they claim.”

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Posted 5 months ago

Hey, Thank you for taking the time to leave us with your feedback. We are sorry to hear you have experienced an issue with our sizing. If you do feel that your item did not match up to the measurements as shown in our size guide, we recommend reaching out to our customer service team who will happily look into whether any labelling errors, inaccuracies or sizing variances have occurred. As you have mentioned in this situation you did indeed reach out to us to which I believe a suitable response was provided and a solution was reached. Here at P&Co we listen and respond to all feedback so we can make changes where necessary with this in mind, we have very recently introduced instant exchanges for US customers. In this situation your new item is sent out straight away before you send off your unwanted item, so you won’t have to wait to get the right item. If you have any further questions regarding this please let us know, but on this occasion, we sincerely apologise for the inconvenience this process may have caused you. Kind Regards P&Co

Posted 5 months ago

“Sweatshirts too big. T shirts too short! Your sizing is all over the place!”

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Posted 5 months ago

Hey, Thank you for taking the time to leave us with your feedback. We are sorry to hear your recent order has not been as expected. For each of our products, we provide a detailed size guide, which we recommend using in order to help you find your perfect fit, alternatively, we have a 'Find your Size' widget which is also available and can further assist in finding the right size for you. On the very odd occasion products can get labelled incorrectly so if you feel that your item did not match up to the measurements shown, please reach out to our customer service team via our contact form on our website they will be happy to take a further look for you. If you can provide any images including measurements of these variances this would be really helpful. We are constantly listening and responding to feedback in regards to the fit and quality of our products and when we feel it necessary work to modify any products based on our customer's feedback. We apologise for the inconvenience caused. Kind regards, P&Co

Posted 5 months ago

“Love the style and product quality. Don't like that the company doesn't allow US exchanges when there's such significant variability in fit for the same size.”

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Posted 5 months ago

Hey,   Thank you for taking the time to leave us with your feedback. We sincerely apologise for any inconvenience this may have caused you, this was not an option we offered previously however I am happy to inform you that after looking for better returns/exchange solutions, we do now offer Exchanges for US customers. This is alongside our reduced $28 for returns, these are both options which allow us to take on some fees. If you'd like any more information on our returns process please visit https://pandco.gorgias.help/en-US/returns-policy-384466 alternatively you can reach out to our customer service team with any questions you may have. Kind regards, P&Co

Posted 5 months ago

“The pants came very fast but were not what I expected”

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Posted 5 months ago

Hey, Thank you for taking the time to leave us with your feedback. Our warehouse aims to process and dispatch our orders as soon as possible, so we are glad to hear your order arrived quickly! We are sorry to hear however that your order was not as expected. If you do feel that you have received an item which didn't meet your expectations, please get in touch with our Customer Support Team with any photo evidence you can provide and they will be happy to assist you. Alternatively, we do offer a 45-day returns period and will accept any returns for items that are new, unworn and with tags. We apologise for any inconvenience which may have been caused. Kind regards, P&Co

Posted 5 months ago

“It's not here yet. I hope I'll have it eventually”

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Posted 5 months ago

Hey, Thank you for taking the time to leave us with your feedback. We are so very sorry to hear that you have experienced issues with the delivery of your order. Your order was placed on a Standard Delivery service, tracked and estimated between 3-5 working days. Several factors including customs, delivery delays and transportation may however affect the length of the delivery process. In this situation, it appears there was an issue with your delivery address provided resulting in your order being unable to be delivered to you currently, due to this I have now raised this with our Customer Service team who will contact our couriers for further information, once they receive this they will then reach out to you. We sincerely apologise for any inconvenience caused during this process. Please be assured we will do everything we can to ensure your order reaches you as soon as possible. Kind regards, P&Co

Posted 5 months ago

“Ho preso i pantaloni Carpenter in denim e in nero. Ero un po' preoccupata per la scelta della taglia date le recensioni discordanti ma ho avuto fortuna e la taglia corrisponde alla realtà (ho una 44 italiana corrispondente a una 14 uk). Per la scelta della taglia ho usato la loro guida misurando con il metro un altro mio paio di jeans. Cadono molto bene in vita e non stringono troppo sulle cosce. Un po' di ritardo nella spedizione ma sono soddisfatta. In generale il pantalone in cotone nero veste meglio rispetto alla sua versione in denim”

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Posted 6 months ago

“love the graphic design and general product material quality. pricing and product fit/dimensions leaves a bit to be desired.”

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Posted 6 months ago

“The material is very good quality. But, I feel like the waist doesn't come up high enough and hits me in an odd spot. The placement makes my stomach look odd. On a positive the pockets are very deep!”

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Posted 6 months ago

Hey,   Thank you for taking the time to leave us with your feedback. We are very sorry to hear that you are disappointed with the sizing on your Pants. We are always very keen to listen, and respond to all feedback regarding our products to ensure that we make improvements where relevant. We are constantly modifying the fit on any products we feel necessary based off of our customers feedback. We have done our best to provide a very detailed size guide for each product to help our customers better understand the sizing for each product. If you feel the item you received did not match up to the measurements shown, please reach out to our customer support team via the contact form on site. They will investigate any sizing errors further for you. Again, please accept my most sincere apologies for any inconvenience this experience may have caused. Kind regards, P&Co

Posted 5 months ago

P&Co is rated 4.8 based on 7,805 reviews