P & T Paper & Tea GmbH / EN Reviews

Name: P & T Paper & Tea GmbH / EN
Address: Schönhauser Allee 8, Berlin, Berlin
Rating: 4.67

4.7 Rating 183 Reviews

93 %

of reviewers recommend P & T Paper & Tea GmbH / EN

4.7

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

30555798080

Email:

wecare@paperandtea.com

Write Your review

Tell us how P & T Paper & Tea GmbH / EN made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impeccable quality and taste”

Helpful Report

Posted 3 months ago

“Really amazing tea and products. Love the attention to detail and high quality fo everything”

Helpful Report

Posted 4 months ago

“I am really satisfied with my purchase. There was a little delay due to the holidays, but Pepper & Tea were really professional and kept me updated on status of the delivery. It felt like they trully care about the customers. 10/10”

Helpful Report

Posted 4 months ago

“I ordered Brave new earl tea, what used to be my all time favorite tee 250g. Just today I tasted this new order. And i just have to say it was one big disapointment, as the smell is complitely different of tea itself , and of course after adding teh water flavour is complitely different from the one it used to be. I do not know my heart the old recepie of this tee, but seams it has been changed complitely lately. I wish I would be informed about the flavour chage before I bought it. Also the tea called In the mood for love, has been changed and is not the same. I usually dont do that, but this time I will try to ask for the refund.”

Helpful Report

Posted 4 months ago

Thank you for your honest and detailed feedback – we’re really sorry to hear that your recent order of Brave New Earl and In the Mood for Love didn’t live up to your previous experiences with them. That’s understandably disappointing, especially when it concerns a long-time favorite. Please rest assured that we haven’t changed the recipes for either blend. However, since our teas are made with natural ingredients, variations between harvests can affect both aroma and flavor. That said, your experience clearly didn’t meet your expectations, and we completely understand your wish for more transparency. Of course, we’d be happy to take a closer look at your case and arrange a refund. Could you please reach out to us at wecare@paperandtea.com with your order number? We’ll make sure you’re well taken care of. Warm regards PAPER & TEA Team

Posted 2 weeks ago

“Not only do I love the branding, but all P&T products too. The teas have notes that are so hard to find in other tea brands, and the Advent Calendar really made it easy for me to try as many as possible! And let's not forget the exceptional customer experience I was lucky enough to have when visiting Berlin... I wish there were more of your shops in other European countries! Love from Italy”

Helpful Report

Posted 4 months ago

“Great tea!”

Helpful Report

Posted 4 months ago

“Great tea!”

Helpful Report

Posted 5 months ago

“Schnelle Lieferung, tolle Verpackung, gute Qualität”

Helpful Report

Posted 5 months ago

“I love the finest jasmin tea!”

Helpful Report

Posted 5 months ago

“Order still hasn’t arrived. Ordered on 18th December for Christmas present, stated delivery in 20th. No sign of it today 24th. Doubt will be here today. Exceptionally poor”

Helpful Report

Posted 5 months ago

I'm really sorry to hear that your order didn’t arrive in time for Christmas – we understand how frustrating that is, especially when it was meant as a gift. This definitely doesn’t reflect the standard we strive for. Warm regards, PAPER & TEA Team

Posted 2 weeks ago

“Veldig god te👍”

Helpful Report

Posted 5 months ago

“Good set with high quality matcha”

Helpful Report

Posted 5 months ago

“Nice packaging, quick shipping, good Quality products. I had no issues whatsoever.”

Helpful Report

Posted 5 months ago

“Wonderful product and selection!”

Helpful Report

Posted 5 months ago

“Excellent!”

Helpful Report

Posted 5 months ago

“Your products are very good”

Helpful Report

Posted 5 months ago

“The present for the purchase over 70 eur was not sent”

Helpful Report

Posted 5 months ago

Thank you for your feedback – and we’re really sorry to hear that your experience didn’t meet your expectations. We understand how disappointing it is when something promised doesn’t arrive as expected. We always aim to make our promotions as clear and reliable as possible, and your feedback helps us improve further.

Posted 2 weeks ago

“It was so good, specially tea💔”

Helpful Report

Posted 5 months ago

“De thee en theeglas zijn prima. Lekkere thee. Goeg drinkbaar glas voor thee.”

Helpful Report

Posted 5 months ago

“I am enjoying every sip of my tea ( Daily Toast). Very good quality tea.”

Helpful Report

Posted 5 months ago

P & T Paper & Tea GmbH / EN is rated 4.7 based on 183 reviews