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Parts4Engines Reviews

4.7 Rating 547 Reviews
91 %
of reviewers recommend Parts4Engines
4.7
Based on 547 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Parts4Engines Reviews
Great Service the website needs tweaking as not all engine model Parts falling into category although Fast prompt delivery service and reasonably priced
Helpful Report
Posted 3 weeks ago
Hello Grant Thanks so much for your kind words and helpful feedback! We’re really glad to hear you were happy with our service, quick delivery, and fair prices – that means a lot to us. We also really appreciate you pointing out the issue with some parts not appearing in the right categories. You’re absolutely right, and we’re currently updating our systems to make the website clearer and easier to use. Thanks again for taking the time to share your thoughts – we hope to see you again soon! All the best, Tracy
Posted 2 weeks ago
I would have given Part 4 Engines a five star mark but so sadly they were let down by the delivery company. Was advised as a next day delivery and it was out for delivery but re scheduled for a later time on Friday then cancelled. The same happened on Monday so did not arrive until Tuesday ! It's such a shame as the ordered was perfect and brilliantly wrapped. So very good company indeed but lousy delivery company DPD Rubbish !!
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Posted 1 month ago
Hello Kenneth Thank you for your review and for taking the time to provide detailed feedback regarding the delivery courier. We sincerely understand your frustration and truly appreciate your patience while waiting for a parcel that you had been advised would arrive by a specific time. We are very sorry for the delay and the inconvenience it caused, particularly for the lack of timely updates regarding changes to delivery times and dates. This is not the level of service we aim to provide. Please be assured that we are actively reviewing this issue with our delivery partners to understand what went wrong and to help prevent this from happening in the future. We always strive to ensure that our parcels are delivered promptly and as scheduled, and it’s disappointing when we fall short. Thank you once again for bringing this to our attention. Warm regards Tracy
Posted 1 month ago
You are Verry good, thank you but your f...ng brexit sucks, Just the customsservice was another 33£ extra for administration,?
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Posted 1 month ago
Hello Pia Thank you for your feedback and review - we're really glad to hear you think we're doing a good job overall. We're sorry to hear your experience with import tax and fees. Unfortunately, the extra fees are imposed by Swedish customs authorities and are beyond our control, but we completely understand how frustrating that can be. We charge a delivery fee on behalf of the couriers, which covers shipping only. When exporting goods from the UK to Sweden, UK VAT is not applicable, meaning you have not paid any VAT in the UK. However, VAT is still charged by Swedish customs authorities upon import. Since we ship globally, we do not advertise specific VAT rates as they are determined by each country's government. For example, the VAT rate in Sweden is currently VAT rate, e.g. 25%, but this may have differed at the time of your order. We`re always happy to help and appreciate your understanding. Kind Regards Tracy
Posted 1 month ago
very good quality and quick delivery. It was not clear for me that the Parts where delivered vom the UK an i had to pay additional Taxes and fees for the delivery.
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Posted 1 month ago
Hello Florian Thank you so much for your review and kind words about how good the quality of our parts are and the speedy delivery you received - it means so much to us. I`m sorry to hear about how you feel about our transparency about tax and import fees so I`d like to explain how these duties work. Why Am I Being Charged Import Fees? We charge a delivery fee on behalf of the couriers, which covers shipping only. When exporting goods from the UK to Austria, UK VAT is not applicable, meaning you have not paid any VAT in the UK. However, VAT is still charged by Austrian customs authorities upon import. Since we ship globally, we do not advertise specific VAT rates as they are determined by each country's government. For example, the VAT rate in Austria is currently [VAT rate, e.g. 20%], but this may have differed at the time of your order. We truly appreciate your business and understand that unexpected costs such as import taxes and duties can come as a surprise - especially when they weren’t anticipated at the time of purchase. Information regarding customs fees is clearly outlined during the checkout process, and we also include it in our shipping policy/terms and conditions. Please don`t hesitate to reach out if you have any further questions as we`re more than happy to help. Kind Regards Tracy
Posted 1 month ago
Très bonne pièce vraiment de qualité traitement et envoi de la commande super rapide bien emballé seul bémol le surplus a payer à la livraison a UPS alors qu a la commande j avais déjà réglé des frais...
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Posted 1 month ago
Hello Lionel Thank you for your review and kind words regarding the well packaged fast delivery quality part. Since January 1st 2021 trade between the UK & EU are subject to new agreements under Brexit. VAT is no longer collected by us at the point of sale for orders destined for EU countries. However, you will still need to pay VAT upon import when the goods arrive in your country. We charge a delivery fee on behalf of the couriers, which covers shipping only. When exporting goods from the UK to France, UK VAT is not applicable, meaning you have not paid any VAT in the UK. However, VAT is still charged by French customs authorities upon import. We appreciate your feedback regarding fees we are sorry if you feel this was not made clear enough we will for sure look into this for you. Kind Regards Tracy
Posted 1 month ago
Comprehensive parts selection on the site, prompt delivery & competitive prices is my experienced, again.
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Posted 1 month ago
Hello Pa Thanks for the great review! Glad you liked the selection, fast delivery, and prices. Tracy
Posted 1 month ago
Ok guys Delphi 296 Fuel Filter Plastic Butterfly Drain Plug Sent Out as opposed to a Delphi Blanking Plug Kit ? Amended very quickly within 2 Days ... Kit received Would it also be possilbe to provide Bullet Point / Easy to Fit Instruction information Leaflet when providing 296 Delphi Filters. Particularly when there is the need in how to install the required Diesel Pipe End Rubber Adaptor Seals. This will help those who are not familiar, OR for those who are New as Trainees or New to the industry !! Could you also please provide the correct amount Diesel Pipe End Rubber Adaptor Seals when sending out for example the 296 Delphi Diesel Fuel Filters. There are a total or 5 threaded Inlet Flow & Return Pipe Ports on the 296 Top Filter Housing ( 1 of which is the Top Center Banjo Return Inlet / INJ Leak Pipe Port ) 1 Port requires Blanking Off. Leaving 1 Remaining Main Incoming Inlet Feed Pipe Port, 1 Filtered Feed Pipe Port supplying the Injector Pump ... & 1 Return Pipe Port from the Injector Pump ... ALL 3 of which require the Pipe End Rubber Adaptor Seals. I would also like to suggest, as a formality, Sales Team & or Parts Listing remind Customers if they are choosing to install a Delphi 296 Diesel Fuel Filter for the Very First Time ... a Blanking Plug Kit WITH Hollow Banjo Bolt & Copper / Ali Seals is recommended & should also be sent out with the Delphi 296 Diesel Filters PS ... Sincere Thanks to the Sales Team Member who sent out the additional Diesel Pipe End Rubber Adaptor Seals in an Envelope First Class received the very next morning ... Excellent Service very well received & very much appreciated.
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Posted 1 month ago
Hi, Thank you so much for this fantastic review! ⭐️ We really appreciate your thoughtful feedback and all the helpful suggestions you've shared. It was genuinely lovely speaking with you over the phone—such a pleasure! I'm so glad I was able to help, and your kind words about my customer service really mean a lot, so thank you 😊 We really value insight like this—it helps us see things from our customers’ perspective and improve where we can. While we can’t confirm every technical detail, your notes will definitely be shared with the wider team to review. Thanks again for taking the time to write such a detailed and kind review. Customers like you make all the difference! Warm regards, Gemma
Posted 1 month ago
Thanks to Parts for engine, I can continue to make live my Perkins 4108 M which is one of the best marine low technology engines. Just a small downside on the price of shipping which has risen sharply.
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Posted 1 month ago
Hello Herve Thank you so much for your review. This is great news the part we`ve supplied enables your continued enjoyment. We appreciate your comment on shipping costs., we are not in control of these as it mainly depends on where you are located in the world. We value your custom and hope to see you again soon. Regards Tracy
Posted 1 month ago
I think in writing a 4 star review instead of 5, is that postage-shipping rates are so high between western Canada and Britain. The cost to ship parts over 7000 kilometers is certainly a financial derterrant. But, that said, I have always been happy to have Parts4engines as my no.1 go to VP 2000 parts source. Gemma in Supportt has always been kind and responsive to my queries concerning parts and shipping. Disregarding the shipping costs I would certainly rate Parts4Engines 5 stars!
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Posted 1 month ago
Hi Tom, Thank you so much for your thoughtful review and kind words — it really means a lot! 😊 I completely understand your comments about the shipping costs — sending parcels all the way from the UK to Western Canada definitely adds up, and I really wish we had more control over that side of things! We’re always looking for ways to reduce these costs and make international orders more accessible, so your feedback is really valuable. It’s brilliant to hear that Parts4Engines is your go-to for VP2000 parts — and thank you so much for the lovely shoutout, that made my day! 💛 Hopefully we’ll see you again soon — and if you ever need anything, you know where I am! All the best, Gemma 🌟
Posted 1 month ago
€46,27 di spese doganali sono troppo alte!!
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Posted 1 month ago
Part 4 Engines are a useful source of everyday service items for our Volvo Penta engine. I have been using them for five years. I would point out that prices on the website do not include VAT, which considering the threshold to register for VAT being £90k I would suggest VAT be included. The price for shipping is also quite high considering how long it took for delivery.
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Posted 2 months ago
Hi Jonathan, Thank you for your loyalty and support over the last five years and for taking the time to leave us this review! ⭐️ It’s great to hear that we’ve been a useful source for your D1-20 service items. ⚙️🚀 I just wanted to clarify that prices on our website now do include VAT within the pricing, so what you see is what you pay at checkout. We hope this makes things clearer moving forward! 😊 I completely understand your concerns regarding shipping costs and delivery times. We always strive to keep these as reasonable as possible while ensuring your parts arrive safely. If there’s anything I can do to help with future orders, just let me know! Looking forward to assisting you again soon!- Gemma
Posted 2 months ago
Parts were easy to order and came within a week to Australia. They were about 40 to 50 percent cheaper that Australian prices. And there was no tax to pay to get them in. The parts were also better than Australian aftermarket parts.
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Posted 2 months ago
Hi Glenn, Thank you for your great review! ⭐️ I’m so pleased to hear that your 4.108 engine parts arrived quickly down in Australia 🇦🇺 and that you were happy with the delivery! 🚀⚙️ We really appreciate you choosing us for your first order, and we hope to assist you again in the future! 😊- Gemma
Posted 2 months ago
Muy Profesionales y Serios. El Envío O.k.
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Posted 2 months ago
Hi Norbeto, Thank you for your great review! ⭐️ I’m so pleased to hear that you found our service professional and reliable and that your 4.108 water pump arrived safely in Spain 🇪🇸! 🚀⚙️ We really appreciate you choosing us for your first order, and we hope to assist you again in the future! 😊- Gemma
Posted 2 months ago
Good service, sometimes wait a while to answer questions, (email) I love be in Australia so time difference may play a part. Always get what I order quickly.
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Posted 3 months ago
Hi Gary, Thank you so much for your glowing review! 😊 I’m really pleased to hear that the parts for your 2003T made it all the way to sunny Australia so quickly! I’m sorry that our response times didn’t quite meet expectations—we always aim to get back to customers within 3 working days, but as our technical advisors work part-time hours, it can sometimes take a little longer to get an immediate reply. That said, we’re actively working on improving this! Thank you for shopping with us—we truly appreciate your support and look forward to assisting you again soon!- Gemma
Posted 3 months ago
Bien reçu la commande dommage taxe de douane mais tarif restant correct par rapport au prix en France.
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Posted 3 months ago
Hi Patrick, Thank you for your feedback! 😊 I’m glad to hear that your order arrived and that our pricing remains competitive compared to local options in France. I completely understand that customs taxes can be frustrating, and while they are set by local authorities and beyond our control, we truly appreciate your understanding. It is great to share that we are currently looking into avenues that may mitigate these high customs taxes in the near future. If there’s anything else we can assist with, don’t hesitate to reach out. We look forward to helping you again in the future! - Gemma
Posted 3 months ago
First order, fast and efficient service got everything ordered but couldn't get my 5% discount on every item.
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Posted 3 months ago
Hi Stephan, Thank you for your 4-star review! 😊 I’m so pleased to hear that you were happy with the speed and efficiency of our service. I’ve looked into the discount issue, and you are absolutely correct—the code didn’t apply correctly to your order. I’ve now refunded the discounted amount back to your original payment method to ensure everything is as it should be. Thank you for bringing this to our attention, and I truly appreciate your understanding. If there’s anything else I can assist you with, please don’t hesitate to reach out! -Gemma
Posted 3 months ago
Prompt service of the correct part for the job, thanks.
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Posted 3 months ago
Hi Steve, Thank you for your kind review! 😊 I’m glad to hear that you received the correct 3YM30 Belt quickly and that it was just what you needed for the job. We truly appreciate your support, and if you ever need anything else, we’re always happy to help!- Gemma
Posted 3 months ago
fast delivery
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Posted 3 months ago
Hi Kim, Thank you for your 5* review !! I am very pleased to read that the piston rings & bearings for you 103.10 got all the way to Malaysia in good time. ✈️🌍 Thank you for shopping with us !-Gemma
Posted 3 months ago
Parts fitted perfectly - took 2 weeks to get here
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Posted 3 months ago
Hi Andre, Thank you for leaving us this great 4-star review! 😊 I’m so glad to hear that the parts for your D2-55 fitted perfectly—like a glove! I’ve looked into the delivery timeframe, and I can see it took 10 days from the date of your order to arrive in the USA. While this is slightly longer than our usual estimates, the delay was due to a backlog in our warehouse following our Christmas closure. During non-seasonal periods, we typically estimate delivery to the USA within 5–6 days. We truly appreciate your patience and understanding, and we’re thrilled the parts worked out so well for you. If there’s anything else you need, don’t hesitate to reach out!- Gemma
Posted 3 months ago
easy to order and no issue with customs clearance to Denmark
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Posted 5 months ago
We’re glad to hear you found the ordering process easy and had no issues with customs clearance to Denmark. Your satisfaction is important to us, and we look forward to serving you again! - Jacq
Posted 5 months ago
Parts4Engines is rated 4.7 based on 547 reviews